Position Description:

Designs and develops effective learning experiences, including e-learning modules, instructor-led training materials, and multimedia content aligned with organizational objectives. Collaborates with departmental stakeholders and subject matter experts to analyze training needs, design instructional strategies, and create engaging learning experiences to enhance Team Members knowledge of the Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' brand to improve business performance.

Essential Duties and Responsibilities:

• Proficient in implementing course mapping, incorporating each stage of the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model into program design.
• Possesses solid knowledge of adult learning principles, instructional systems design, and development models.
• Develops customized instructional materials and products for classroom learning, blended learning, and e-learning courses.
• Capable of developing customized instructional materials for diverse learning formats.
• Skilled in creating course documentation, manuals, and support materials.
• Provides valuable consultation on tailored instructional methods for optimal learning outcomes.
• Maintains collaborative relationships with stakeholders and subject matter experts to develop training roadmaps, design, and delivery of courses using best practices, and to develop or refine instructional content.
• Demonstrates basic project management skills for overseeing training projects.
• Proficient in using content development platforms for creating engaging learning materials.
• Incorporates grammar and visual design principles for professional training materials.
• Capable of facilitating training sessions and adjusting delivery for effectiveness.
• Develops and implements basic measurement tools for assessing instruction effectiveness.
• Analyzes performance data to evaluate learning effectiveness and identify areas for improvement.
• Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; and holds themselves and others accountable to the TRUST pledge.
• Interacts with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
• Considers behavior awareness and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's Degree in a related field (Master's Degree preferred).
• 2+ years' experience as an Instructional Designer or in training development.
• Knowledge of adult learning principles, instructional system design, and methodologies, and Bloom's Taxonomy.
• Strongly self-driven; proactive in performance improvement; customer-focused.
• Proficient in Microsoft Office Suites, Google Suites, Adobe Suites, Articulate, or other authoring tools; SCORM packaging and LMS logistics.
• Experience with ADDIE/AGILE methodologies.
• Proficient in curriculum design and development, instructional design, and formative assessment.
• Advanced critical thinking and analysis skills.
• Actively pursues professional development.
• Knowledgeable of project management principles as they apply to Instructional Design
• Adaptable to new technologies, problem-solving, and effective communication within a team.
• Familiar with audio/visual editing, voice-over scripting, and recording.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.