Service Specialist 1 PT - Alachua
Alachua, FL 
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Posted 1 month ago
Job Description
Job Details
Job Location
Alachua Branch - Alachua, FL
Position Type
Part Time
 
Salary Range
$15.67 - $22.79 Hourly
Job Category
Banking
Description

Hours for this position are Monday through Thursday 11:30am to 5:15pm, Friday 12:30pm to 6:15pm, with 1-2 Saturdays a month from 8:45am to 12:15pm

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts and educating members on Campus' products and services.

Essential Functions & Responsibilities:

  • Receives and processes member financial transactions including deposits, withdrawals, loan payments and member requested transfers.
  • Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve.
  • Identifies cross sell opportunities and cross sells services to members.
  • Ensures all paperwork is completed accurately and submitted to appropriate departments on a timely basis.

Performance Measurements:

  • Provides informed, prompt, professional and accurate service and support to members and associates.
  • Processes member transactions with zero errors. Opens all types of accounts/certificates, and other products and services accurately, ensuring all related forms are completed and legible at time of setup.
  • Proactively seeks opportunities to cross sell products and services for the betterment of our members.
  • Ensures all procedures for assigned products are in compliance with governing regulations.
Qualifications

Knowledge and Skills:

Experience: One month to twelve months of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills: Must be able to use general office equipment including computers, copiers, scanners, coin counters, and cash counting machines. Basic understanding of math and cash counting/handling skills. Must be able to interpret credit union policies and procedures. Maintain the confidentiality related to credit union operations and member information. Provides friendly service.

Part Time Employee Benefits Package

All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits. Campus USA Credit Union strongly encourages health, well-being and work-rest balance. We do everything we can to promote healthy, happy employees!

Please note: Benefits are not available for Interns.

EOE/AA including Veterans and Disabled

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Salary and Benefits
$15.67 - $22.79 Hourly
Required Education
High School or Equivalent
Required Experience
0 to 1 year
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