Reporting to the AVP of Marketing and Communications, the Communications Coordinator helps plan, organize, schedule, and facilitate the marketing and digital strategy projects. This role is responsible for laying out email messages, monitoring social media accounts, overseeing collateral inventory, monitoring marketing plan deliverables, maintaining Marketing and Digital Strategy (DSM) production calendar, and providing general administrative support for the DSM team. This role will also help with managing content on ACE's main website and social media channels.

Essential Job Duties or Tasks:

• Schedule event/campaign kick-off meetings, organize marketing plans, maintain DSM calendar, and keep members of the team updated on the status of all current projects.
• Collaborate across the Communications department (MarComm) and with other internal stakeholders to ensure all DSM projects are delivered and reported on in an efficient and timely manner.
• Coordinate, lay out, and distribute email communications and newsletters with the platform ClickDimensions.
• Collaborate with DSM team to complete list segmentation, update Marketing lists, and interest areas in CRM.
• Monitor the social media accounts of ACE members and engage accordingly.
• Monitor and schedule requests that come to the DSM inbox.
• Assist staff in drafting copy for email, social media, and digital advertising campaigns.
• Coordinate with the Creative Content Associate Project Manager to maintain and schedule a full MarComm calendar.
• Maintain DSM Sharepoint page(s).
• Help create and edit web pages.
• Coordinate the purchase, distribution and inventory of giveaways, booths, and other meeting and conference collateral.
• Plan and execute ACE's monthly theme program ensuring ACE content aligns with higher education related monthly, weekly, or day themes.
• Provide administrative support.
• Other duties as assigned.

Education/Experience/Specialized Knowledge and Competency Requirements:

Required Education and Experience:

• Bachelor's degree and experience writing and editing for a digital audience. An Associate's degree with relevant industry certifications and additional work experience can be accepted in place of the Bachelor's degree.
• Working knowledge of user interface design, HTML/CSS, Photoshop, and strong Microsoft Office/Office 365 skills (Word, PowerPoint, Excel, Teams, SharePoint).

Preferred:

• Experience with email marketing systems, preferably Click Dimensions is a plus.
• CRM and/or AMS experience, preferably Microsoft Dynamics 365, is a plus.
• 2-5 years of proven experience writing and editing for a digital audience.
• Experience creating, updating, and maintaining web content using SharePoint and WordPress.

The ideal candidate:

• Must be a resourceful, reliable, and accountable team player who is able to work independently, on deadline to deliver high quality work.
• Has marketing automation experience, including email automation.
• Has social media experience, including use of social media management platform (Hootsuite preferred).
• Has a familiarity with data analytics (Google, email marketing, social statistics).
• Must be a resourceful, reliable, and accountable team player who is able to work independently, on deadline to deliver high quality work.
• Must possess excellent written and oral communication skills.
• Has an interest in public policy advocacy, research, and other initiatives related to higher education.

Working Conditions/Physical Effort:

This is a Hybrid position. We require the selected candidate to live within the DMV area and able to come in at least two days per week. Our office is located at One Dupont Circle NW, Washington, DC 20036.

The American Council on Education is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, disability, matriculation, familial status, genetic information, source of income, place of residence or business, status as a victim of an intra-family offense, credit information, protected veteran status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking.

Application Process:

To be considered for the position, please submit a resume and cover letter during the application process.