One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation, Princess has introduced Medallion Class Vacations. This award-winning innovation offers the fastest way to an effortless, personalized vacation.
We are seeking an experienced Senior Coordinator, Collections to join our team. This is a hybrid position and will be based in our Santa Clarita, CA office. In this role you'll support the cash operations supervisor in overseeing the chargeback and collection efforts. You'll assist the supervisor with assigning workload to other members of the team and troubleshooting improvements to collection and chargeback processes. In addition, you'll continuously engages other members of the staff in their training and development. This role requires exceptional communication and customer service skills, attention to detail, and in-depth knowledge of the various systems used by Cash Operations in the collection environment. You should have a good understanding of how to safeguard assets and customer data, and accounting knowledge to support journal entries and GL account handling within financial systems.
Here's a summary of what Princess is looking for in its Senior Coordinator, Collections. Is this you?
Responsibilities
Requirements
This is a hybrid role, based in our Santa Clarita, CA office. Candidates must be driving distance and comfortable going into the office 3 days per week.
What You Can Expect
Our Culture... Stronger Together
Our highest responsibilities and top priorities are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:
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Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
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