Job Purpose

As a Lead Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects.

Responsibilities

• Communicate with stakeholders in non-technical terms to learn business workflows and needs
• Translate business requirements into concise functional requirements that are actionable by the development team
• Conduct discovery and feedback sessions to accelerate and enhance the quality of requirements
• Reconcile conflicting requirements among disparate stakeholders
• Apply pragmatic problem-solving techniques to optimize functionality and time to market
• Work with stakeholders and project management to define product roadmaps
• Adhere to ICE's SDLC process to ensure project scope and schedules are agreed to by the release team and stakeholders
• Identify and prioritize solutions to production, system-usability and operational issues
• Recognize and communicate the impact new systems and features have on existing systems
• Demonstrate system features and train end users to adopt the tools developed by the team
• Maintain system and end-user documentation, including release notes and guides
• Query and compile data to support management and sales strategic analysis
• Support the technical development and quality-assurance efforts

Knowledge and Experience

• Bachelor's degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science
• 7+ years' software product development, business analysis, quality assurance, or related experience
• Strong business-writing and excellent communication skills required
• Trading, clearing or banking-industry experience strongly preferred
• Competence in data analysis using SQL and Microsoft Office tools (particularly Excel)
• Highly detail-oriented, with keen organizational skills and ability to multi-task
• Able to work independently, in a fast-paced environment and within deadline
• Commitment to customer service and on-time product delivery

Schedule

This role offers work from home flexibility of 1 day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.