Senior Applications Engineer - New Business Intake and Conflicts
Los Angeles, CA 
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Job Description

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout Asia, Europe, Latin America, and the U.S., we have the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us. As one of the world's leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

We have an opening for a Senior Applications Engineer - New Business Intake and Conflicts.

The Senior Applications Engineer - New Business Intake and Conflicts acts as IT owner of several applications and platforms owned by the firm's Conflicts and Intake team. These include IntApp Conflicts, Intake, Walls and Terms, integrations, mobility, and related systems and tools. This is a highly skilled technical position responsible for day-to-day oversight, support and administration of assigned systems.

This individual partners with IT leadership and the business to define future strategy and further enhance the capabilities of existing tools. They also help lead planning and implementation efforts around new solutions.

In this capacity, the Senior Applications Engineer - New Business Intake and Conflicts will:

  • IT owner of applications supporting the risk and compliance activities of the firm. In particular, IntApp Conflicts, Intake, Walls, and Terms;
  • Demonstrate a solid understanding of workflows and processes tied to new business intake and conflicts activities;
  • Build, maintain and advance a strong relationship with IntApp in order to have them provide product features and bug fixes we want in order to advance the systems and their value;
  • Work on application implementations, upgrades, enhancements, troubleshooting, and roadmaps;
  • Provide direct oversight and management of various solutions, as assigned;
  • Act as subject matter expert for those systems and provide technical support, as needed;
  • Ensure the health and stability of all solutions owned;
  • Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc.;
  • Monitor, track, and report on performance and capacity. Responsible for capacity planning;
  • Work with the relevant IT teams in developing and delivering enhancements and new capabilities. Drive and manage those efforts;
  • Deliver recommendations to the business and IT leadership based on an understanding of the platform, roadmap and related business drivers;
  • Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff;
  • Adhere to and participate in IT's Change Management, SDLC and incident management processes;
  • Collaborates in the creation and use of training and Quality Assurance materials and activities for applications supported;
  • Provides coaching to junior analysts; and
  • Work with Quality Assurance on test scripts, procedures, and remediation.

Proficiencies:

  • Possess strong communication, organization, negotiation, critical thinking, and leadership skills, as well as exceptional customer service and collaboration abilities;
  • Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations;
  • Advanced knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations;
  • Knowledge of system integrations including APIs, web services, FTP, and database to database;
  • Ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools;
  • Ability to work with desktop and mobile applications for their installation and configurations;
  • Ability to work with SQL Server, SQL development/queries, and reporting tools;
  • Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA;
  • Familiarity with scripting languages such as PowerShell;
  • Familiarity with security best practices and procedures; and
  • Familiarity with data governance best practices and procedures.

Qualifications:

  • At least 2 years' IntApp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions (required);
  • At least 7 years' of information technology experience (required);
  • At least 5 years' experience working with and supporting enterprise platforms (required);
  • At least 3 years' executive level engagement and customer service (preferred); and
  • At least 3 years' of experience in a professional services or legal environment (preferred).

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

The salary wage range that we expect to pay for this position is a minimum of $119,700 and a maximum of $173,600 annually. The actual pay wage may vary based on experience or other relevant factors.

Eligible employees can participate in the Firm's comprehensive benefits program, which include the following:

  • Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability
  • Flexible Spending Account and Health Savings Account
  • Healthcare Concierge and Advocacy
  • Voluntary 401k Plan and Profit Sharing
  • 10 Paid Holidays per year and a generous PTO program
  • Family Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk Shipping
  • Back-up Child Care, Elder Care, and Tutoring
  • Wellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)
  • Retirement Plan Consulting
  • Anniversary Bonus Program
  • Professional Development Programs
  • Transportation Allowance and Commuter Benefits
  • International Travel Insurance
  • Auto/Home/Legal Insurance
  • Pet Insurance
  • Employee discounts
  • And more!

The Firm has a range of diversity initiatives including our Paul Hastings Affinity Networks (PHANs), Women's Initiative, and PH Balanced. These initiatives provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm more inclusive. Learn more about our Global Diversity, Inclusion and Wellness Initiatives .

Paul Hastings LLP is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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