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Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an for our team, our family members, our clients, our subcontractors, and our vendors.
Fearless Digital BenefitsOur people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:
- Life-friendly schedules
- Family-friendly workplace
- PTO allowance (not accrued so you get it up front!) We believe in taking time off to be well and thrive. That's why we offer 14 days of PTO, 8.75 days of sick leave, 11 federal holidays, your birthday (floating day), jury duty, and bereavement.
- Up 12 weeks of FMLA paid at 100%
- We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
- Tech, education / training, and wellness allowances
- Safe Harbor 401(k) plan with employer contributions and immediate vesting
- Referral bonus: Bring your friends! If someone you refer is hired, you'll get a bonus of $6-12k!
- Total Pet Plan
- Employee Assistance Program
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work. Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)! Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and individual's demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.
The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.
Salary Range- AL, FL, GA, TN Residents: $100,817 (min) - $131,062 (mid) - $161,307 (max)
- NC Residents: $103,935 (min) - $135,115 (mid) - $166,296 (max)
- DE, MD, PA, TX, VA Residents: $109,132 (min) - $141,871 (mid) - $174,610 (max)
- DC Residents: $122,643 (min) - $159,436 (mid) - $196,229 (max)
- CA & NY Residents: $126,800 (min) - $164,841 (mid) - $202,881 (max)
- Hybrid. Candidate will be expected to regularly report to to client site located in Montgomery, Alabama. This includes some on-call. Candidate should be within 160 miles driving distance of Montgomery, Alabama.
Fearless is looking for a Product Designer III to add to our diverse team of 250+ employees (and counting!).
What you'll be doingWe're looking to change the world by building software with a soul, and we want your help.
The Product Designer III is an interdisciplinary role, leading the design and strategy of digital products and services. They develop, lead, and implement processes and strategies for operationalizing design across complex products and services. They mentor, steward, and direct more junior Designers, and collaborate and steer other non-design roles on product design best practices and implementation strategies. They are experts at communicating design decisions and strategy both verbally and visually. They plan and facilitate participatory design activities to influence and build buy-in from the team and customers in order to craft scalable solutions.
We need your Product Designer skills! What other skills will help you succeed at Fearless? Glad you asked! We're excited about candidates who can accomplish the following:
Responsibilities and ContributionsOrganizational and Leadership Role
- Builds scalable DesignOps solutions for multiple cross-functional teams, as well as Business Development strategies for new opportunities.
- Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
- Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities.
Functional Role
Collaboration
- Builds buy-in with Engineers, Product Managers, and fellow Designers to plan and implement the best possible solutions given the circumstances and risk.
- Mentors Designers, Engineers, Scrum Masters and Product Managers on design best practices in order to establish internal systems that ensure customer goals, user needs, and business needs are met.
- Engages with Product Owners, stakeholders, and team leads to influence and develop roadmaps, build out requirements, and conceptualize and prioritize features.
Research and Strategy
- Effectively communicates research findings, conceptual ideas, detailed designs, design rationale, and goals both verbally and visually to customers and large audiences of varying technical and domain knowledge.
- Defines and develops strategies and policies, and provides guidance to others working in the strategic context as well as evaluate current strategies to ensure business requirements are being met and exceeded where possible.
- Develops systems and processes around capturing, synthesizing, and communicating the needs and goals of users, technical and business stakeholders, clients, and Engineers.
Implementation & Design Leadership
- Owns and champions the team's design practices and standards, through assessing and improving the quality, impact, and strategy of design outcomes and outputs.
- Mentors Designers and Engineers on best practices for managing, maintaining, and implementing design systems.
- Mentors, stewards, and directs other Designers through direct mentorship and strategic processes.
- Designs and develops scalable DesignOps for multiple cross functional teams.
- Designs systems for use across multiple services and identifies the simplest approach out of a variety of approaches.
- Develops effective processes for ensuring products and services meet high quality design and accessibility standards.
- Plans and facilitates participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
- Plans and facilitates design thinking activities and workshops, including design sprints, lightning design jams, and co-designing activities.
- Builds buy-in with the team and customer on how to best define and measure success metrics.
Must-Have Skills
- A minimum of 8 years of related experience
- Ability to obtain the security clearance required by the project: Public Trust
- Ability to obtain Common Access Card (CAC)
- Ability to successfully complete US Election Assistance Commission (EAC) testing
- Demonstrated background working in DesignOps
- Demonstrated background training design teams and end users
- Excellent attention to detail, strong organizational skills, and time management abilities.
- Expert in identifying user and business needs, negotiating requirements, and developing solutions to meet those needs through strong influencing and communication skills.
- Expert in understanding the sustainability and consequences of design decisions and can make decisions characterized by managed levels of risk and complexity.
- Expert in building wireframes, low and high fidelity mockups and interactive prototypes of easy-to-navigate user interfaces (UIs).
- Demonstrate a mastery of practice in visual and user interface design, including typography, layout, color theory and common interaction patterns.
- Advanced skills in designing, managing and implementing iterative style guides, component libraries, frontend frameworks and design systems.
- Expert in managing stakeholder relationships and expectations.
- Ability to operate and manage work, strategically reason, build relationships, and influence others.
- Demonstrated experience reviewing design artifacts and providing feedback to others to ensure that the deliverables meet high quality standards.
- Expert in developing user requirements specifications and experience goals, personas, storyboards, journey maps, scenarios, flowcharts, and design specifications.
Icing-on-the-Cake Skills
- Advanced understanding of agile processes; ability to advise colleagues on how and why agile methods are used and provide a clear, open, and transparent framework in which teams can deliver.
- Lives within 160 driving miles of client site in Montgomery, Alabama due to on-call needs.
- Experience writing user stories and maintaining a backlog in an agile environment.
- Experience leading and implementing 508 accessibility standards.
- Experience writing with front-end technologies such as HTML & CSS.
- Experience recruiting public and government end users for research activities.
- Fundamental understanding of service design and/or content design.
- Experience working with government customers.
- Experience taking on Product Management or Scrum Master duties.
Over the years, we've honed our interview process to help ensure that every employee we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews! Depending on the role's/project's requirements, the interview process may include some differences. At the minimum
- Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
- Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you'll be interviewed by our and/or the team's Project Lead to make sure your skills align with the project requirements.
- Business Interview: At this point, you've made it to the final frontier! The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.
Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.