Customer Care Advisor | Summerlin Fort Myers, FL
Fort Myers, FL 
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Job Description

Schedule
* Monday-Friday 9am-6pm CST; possible Saturdays 8am-2pm

FULL TIME (40 HOURS/WEEK) OR PART TIME (UP TO 29 HOURS/WEEK) HOURS AVAILABLE

Duties/Responsibilities
* Ensure customer satisfaction.
* Deliver technical and service support via phone.
* Attend and participate in training sessions and staff meetings.
* Ability to adapt to change and respond to all requests in a professional manner.
* Maintain customer confidence and protect bank operations by keeping information confidential.

Education
* Requires High School diploma.
* Previous banking experience preferred.
* Requires knowledge of Microsoft Office.

Qualifications
Knowledge of:
* Strong interpersonal, written and verbal communication skills
* Strong organizational skills
* Basic knowledge of web browsers and mobile devices

Ability to:
* Analyze and solve problems efficiently and accurately
* Maintain mental concentration and visual attention to detail
* Effectively manage time
* Multi-task
* Work independently and in a team environment
* Express desire and show willingness to assist customers

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit to learn more about Busey's Equal Opportunity Employment.

 

Job Summary
Company
Busey
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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