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Patient Access Representative - Registration
Portland, ME
Job Description
Summary
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Position Summary
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The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
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Required Minimum Knowledge, Skills, and Abilities (KSAs)
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Education: High School Diploma or equivalent preferred
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License/Certifications: Certified Healthcare Access Associate (CHAA) desired
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Experience: Computer experience required. Minimum of one year customer service or data entry experience in a health care environment preferred
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Familiarity with healthcare billing and diagnostic coding preferred
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Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.orgMaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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