Position Summary

The Salvation Army Booth Brown House Program Manager - Foyer is responsible for the day-to-day operations of the Foyer housing program. The Foyer program is a 35-unit, site-based, affordable housing program providing supportive services and resources to youth between the ages of 16 and 24 as they transition to independence.

The Program Manager focuses on managing person-centered, holistic programming, supportive services, resource development for youth, and the supervision of the case management and youth advocate staff. The Program Manager also collaborates with fellow BBH leadership on compliance; property management; collaboration between programs; and staff hiring, on-boarding, and on-going training

Essential Functions (approximate time spent)

• Supervise programming, case management, additional supportive services, and staffing, ensuring a welcoming, affirming, holistic, person-centered environment. (60%)
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts. (15%)
• Collaborate with fellow leadership on program development, implementation, and assessment. (10%)
• Engage in internal and external activities to promote and further The Salvation Army and BBH goals and objectives. (5%)
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry. (5%)
• Assist with seasonal/special events and social media/marketing. (5%)

Education and Experience

• Bachelor's degree in relevant field. In lieu of degree, a combination of experience and education will be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous staff supervision highly preferred.
• Must pass background checks, (e.g., Salvation Army and Department of Human Services).
• Valid driver's license and meet MVR driver's qualifications, preferred.

Competencies

• Good interpersonal and communication skills; especially with clients of diverse backgrounds.
• Strong knowledge of local social and community services.
• Proficient with PC, Microsoft Office, and standard office equipment.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Ability to effectively problem-solve and take initiative.

Working Conditions

• Variety of work, sitting approximately 50% of the time with some prolonged standing, walking, bending, and climbing.
• Must be able to occasionally lift 20 pounds.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to drive, sit, communicate clearly in English, and work in person or on the phone.

Supervisory Responsibilities

• Provide supervision, mentorship, and training directly to assigned Case Managers and Advocates.
• Also, provides support to other Case Managers and Advocates as needed.
• Make employment recommendations to the Senior Program Director.