• Expertly execute all front of house tasks and train team on best practices of the operation with a focus on exceptional guest service

• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols and SOPs are implemented and tracked on logs

• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks

• Maintain neat, organized, and safely stored work and storage areas where FIFO is practice

• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts

• Knowledge of all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens

• Ensure all guests are cheerfully attended to and that all service standards are followed

• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property

• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions

• Learn and share knowledge of local area, culture, and on-site activities

• Keep a positive attitude, anticipate needs of your team and guests

• Set clear expectations, provide accurate, complete, and timely communication

• Other duties as assigned

Effective Communication

Adaptagility

Decision Making

Initiative

• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events

• Able to stand and move for long periods of time

• Operate guest transport carts and/or property vehicle

• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday

• Bend and stoop

• Previous restaurant leadership experience, including leading team trainings

• Experience leading a team of 2-10 people

• Food Handler Certification and TIPS card, Food Safety manager certification highly desired

• Must be certified prior to first day of work

• Experience with POS systems

• Knowledge of basic barista and bartending skills

• Excellent communicator

• Experience with conducting inventories

• Experience ordering products from set par lists and suggesting adjustments to pars based on business levels