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Primary resource for troubleshooting and resolution of end user issues. Prioritize, and log request items. Escalate and partner with Business System Administrators to bring ticket to resolution.
Responsible for HR System data integrity including auditing, partnering with other organizations audits meet specific requirements. Run weekly, monthly, and quarterly audits to ensure system data consistency and accuracy.
Project management of HR Systems and Operations team year end and year begin checklist critical ensure strong Associate system experience.
Responsible for program management of all Workday and Docebo Releases and maintenance windows.
Assist Business System Administrators in project management of complex system projects.
Design and develop customized reports, dashboards using Workday's reporting tools.
Partner with Business System Administrators in working with business leaders and technology stakeholders to gather, analyze, and identify requirements for Workday projects. Collaborate to develop options, identify pros and cons, and drive toward resolution.
Complete operational system configurations using existing standard offering solutions for the business. Execute unit testing including coordination of system testing and user acceptance testing.
Qualifications
Required
Bachelor's degree or equivalent experience
Minimum of 3 year of experience with required business systems (i.e. Workday).
Minimum of 3 year of experience analyzing and reporting data in a clear, organized format
Minimum of 3 year of experience with reporting tools and techniques for business systems and related data from multiple systems and sources (i.e. Workday).
Proficient in end user systems documentation
Understanding of underlying data structure and workflow capabilities of SaaS application
Experience in form and workflow design
Preferred
Familiarity with Docebo or similar Learning Management System RI
Working knowledge of SQL, XML/XLST, JS, Apex, .NET, Java, Web services (SOAP, REST)
This position is not available for visa sponsorship.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please contact to request the details to which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.