Global Head of Technical Design
Seattle, WA 
Posted 7 days ago
Job Description
If you are excited about being part of a fast growing business that needs to build operational excellence and scalable processes as it gains momentum, then this role might be a great fit for you. Amazon is looking for a talented, smart, and enthusiastic leader to guide Amazon Fashion Private Brands into the next stage of building a scalable global technical design team spanning multiple geographies. The mission of our Global Tech Design team is to delight customers of all shapes and sizes around the world with products that fit perfectly. We have recently merged regional Tech Design teams in to a single Global org, and this individual will be the leader for that team based in multiple geographies, creating scalable global processes that deliver perfect fit for customers. This includes being at the forefront of using technology (e.g. 3D fit tools) to make processes faster, more accurate and less costly. The ideal candidate is a passionate, yet pragmatic leader, that can analyze customer signals, identify opportunities to solve problems, and create an innovative and visionary global fit strategy in a fast-paced and collaborative environment. This Leader will be an integral part of our creative team, shepherding all fit innovation, globalization, tech and tool projects, while managing and prioritizing organizational workflow. The role will require a high level of project management skills to effectively engage with a global cross functional team and navigate the inevitable production and fit issues that arise. You will develop and drive requirements back to a number of engineering and SCII teams to build new 'hands off the wheel' tools and scalable mechanisms that will enable our technical designers to manage a large product portfolio across our global source base while continuing to deliver fit excellence for customers. Experience in Technical Design is NOT essential, but strong Learn and Be Curious is, along with a desire to work with a specialist, creative team to help them Invent & Simplify and Think Big to reinvent ways of working to deliver great products for customers.

You would be perfect for this role if:

* You could inspire technical designers to do their best work through your vision, communication, keen project management, coaching, and problem-solving.
* You are an outstanding developer of talent to grow teams that excel in innovation, creativity, and attention to detail.
* You are passionate about partnering strategically with internal and external executives and other senior leaders to create and deliver visionary and customer-focused solutions.
* You are an empathic teammate who flourishes when collaborating closely with other disciplines and partners.
* You are a self-starter who thrives on ambiguity, and is comfortable moving fast and wearing many hats.
* You have a passion for inventing and implementing new processes and solutions to improve results and create efficiencies.
* You are curious to learn about a function that is unique to Softlines Private Brands and central to delighting customers (fit being their #1 pain point).

Primary Responsibilities:
* Lead and implement the global technical design operational vision and strategy
* Manage, grow, coach, and empower a multi-disciplinary worldwide technical design team
* Responsible for virtualizing, end-to-end, all technical design work while coordinating with various tech initiatives in support of this goal
* Oversee and track the technical design workflow of high volumes of development across a global supply chain
* Codify different regional development models and develop a single set of global processes to drive efficiency and speed
* Drive short and long-term technical design operational planning and lead product pipeline meetings
* Ensure standard operating procedures are followed, identify inefficiencies in workflow, and drive a culture of continuous improvement
* Build strong communication and reporting mechanisms with executive leadership
* Supervise flow and quality of information into the global technical design team
* Partner with SCII on system integration and incorporating new processes, tools, and workflow systems
* Work with technical design leadership to develop, maintain, communicate, and train internal teams
* Ensure technical design execute vision and goals bringing a department and company-wide perspective to decision making and tracking product development progress.
* Represent Amazon interests with suppliers and factories as well as be pragmatic about timeline requirements and conduct this in a way that earns trust with global stakeholders.
* Develop business processes and serve as subject-matter expert for process improvements as they are built to scale by partner development teams
* Trust but verify by building audit tools that will gate fit risk within the speed product development business models
* Dive deep with the SCII and Design Operations teams to develop tools and mechanisms that will enable technical design to go 'hands of the wheel'
* Implement innovative new processes, leveraging 3D Technology, to improve processes and results.
Basic Qualifications
* 15+ Years of experience operating, managing, and delivering results in a customer facing senior product management leadership role
* Experience contributing to engineering discussions around technology decisions and strategy related to a product
* Experience building and managing high performing project teams
* Experience communicating with technical and non-technical senior stakeholders across multiple business units
* High level of comfort communicating across large organizations and diverse business units
* Strong oral and written communication skills: this role will require the creation of whitepapers and other written deliverables
* Proven track record for developing a vision, defining a strategy, and building programs solving complicated problems with elegant, simple solutions
* High attention to detail with the ability to manage multiple, competing priorities simultaneously

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
15+ years
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