Mental Health Professional
Eau Claire, WI 
Posted 1 month ago
Job Description
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.


Midway Crisis is a 4-bed Adult Family Home (AFH) for crisis stabilization in Eau Claire County. This program serves adult men and women with mental health and/or AODA issues to provide respite in a crisis situation. These crises may include loss of housing, medication stabilization, suicidal ideation, and grief or trauma. Midway staff assists the individual in gaining independence, self- confidence and self-respect in a safe and caring environment. Services available are defined by the needs of each individual, but may include support in medication management, independent-living skills, referral to community services, individual assessments, and 24-hour supervision. This is a full time overnight position. Overnight staff work four, ten hour shifts 10 PM - 8 AM..

The Mental Health Professional performs professional level work involving the recovery, support and advocacy for individuals with severe and persistent mental illness and/or AODA issues. Coordinates case management with county caseworkers and/or guardians. Assists with the operations of the crisis home.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Researches and designs curriculum for client education on coping skills and daily life activities. The training will be administrated by the incumbent as well as coworkers.
  • Audits client charts on a daily basis to ensure completeness and accuracy. Takes action to fix any errors or incompleteness, either directly or by delegating to Mental Health Specialists.
  • Provides a source of knowledge and direction to Mental Health Specialists. May be assigned a specialty to be the go-to resource for coworkers.
  • Creates treatment plans (ISPs)
  • De-escalates crisis situations using non-restrictive techniques
  • Provides support to individuals, advocates and assesses problems and establishes a recovery focused environment within the individual’s home, group living or community.
  • Establishes and maintains confidential files and records and will be responsible for tracking and reporting on various statistics and demographics.
  • Identifies emergencies and responds appropriately by taking action or directing the action of Mental Health Specialists
  • Works as part of a community treatment team, including internal and external stakeholders
  • Facilitates support groups with an emphasis on recovery and strength based techniques
  • Transports and escort clients to meetings, services, appointments and other activities
  • Attends staff meetings and participates in training activities as required
  • Participates in community advocacy for individuals with mental illness
  • Administers medication, ensuring compliance with prescribed dosages and time-frames
  • Plan and facilitate social, educational, or recreational activities and support individuals’ participation.
  • Promotes an independent lifestyle through skill and resource building and connecting individuals to supports in the community.
  • Assists individuals in identifying and achieving goals
  • Observes, documents and reports clients progress to staff, supervisors and social workers and follows the individualized service plan and/or safety plan.
  • Maintains confidential client information and records
  • Models appropriate and healthy boundaries
  • Supports individuals in making decisions that promote and ensure their safety
  • May administer basic first aid as needed and/or assist with other daily healthcare needs
  • For group living, other house duties as assigned such as grocery shopping for the house and moderate house-keeping including cooking and cleaning. Outdoor maintenance (lawn mowing, shoveling) may be required as well.
  • Ability to work independently and problem solve efficiently.
  • Must be flexible and adapt well to change.


  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent shall have at least a Bachelor’s degree in social work, human services, psychology or related degree and a minimum of one year of combined experience providing mental health services OR work experience and training equivalent to a to a Bachelor’s degree including a minimum of 4 years of work experience providing mental health services. Knowledge and understand of DHS 83, DHS 34, DHS 88 and DHS 50 is preferred.

Must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.

LSS is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.


Bachelor Degree of Hum. Serv. or Related Field (required)

Licenses & Certifications
Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1+ years
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