Franchised Sales Manager
Cleveland, OH 
Posted Today
Job Description
Posting Date Jan 17, 2020
Job Number 20009125
Job Category Sales and Marketing
Location The Westin Cleveland Downtown, 777 Saint Clair Ave NE, Cleveland, Ohio, United States
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please Apply Online at :

Additional Information: This hotel is owned and operated by an independent franchisee, Sage Hospitality The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Sage Hospitality is in search of our new Sales Manager tojoin our team at the Westin Cleveland. The ideal candidate is someone withstrong leadership abilities, outstanding communication and analytical skills,and experience in creating strong partnerships with the community and industryleaders. You will be working within high profile markets in all areas ofprofessional sports, media, medical, financial and other key corporateaccounts. Variety is key! At Sage Hospitality, we're not asking you to fit themold; we're hoping that you break it!

The Westin Cleveland is a 484 room hotel is located in theheart of downtown Cleveland, around the corner from the Rock and Roll Hall ofFame, Great Lakes Science Center and Cleveland Convention Center. For sportslovers, the FirstEnergy Stadium and Rocket Mortgage FieldHouse Arena are lessthan a mile away. This stunning property features refined spaces highlightingdynamic works from local artists adding a touch of class and sophistication toour hotel lobby. Hungry? We feature local ingredients and beers at theoutstanding Urban Farmer Steakhouse or for a quick grab & go, enjoy coffeefrom our very own on-site Starbucks.

As part of Sage Hospitality's Premier and Lifestyledivision, we passionately strive to be the best and create excellence ineverything we do. We are known among our staff, our owners, our guests and ourcommunities as leaders in our field who are authentic, humble, innovative andflexible operators driven to anticipate needs and exceed expectations. This isa Full-Time opportunity, offering a full benefit plan, including 401k andoutstanding employee discounts at Marriott hotels globally.

Bold. Bright. Caring. Energetic. Daring. Driven. Strategic.To deliver the type of outstanding experience we aim to provide our guests, weneed remarkable individuals who are passionate and committed to making adifference. If this sounds like you, then explore the career positions at SageHospitality that await you.

Posting Overview:

The Sales Manager is responsible for selling the hotel,developing sales contacts and performing sales activities in assigned markets.Exempt Sales Managers must spend more than 50% of their time outside directlyselling. Must be able to engage customers, analyzes their needs, and createstailored proposals. Negotiates and closes sales while achieving sales targets.Effectively communicates internally and externally through various methods andacross all departments.

Dealing withAmbiguity

Can effectively cope with change; can shift gears comfortably;can decide and act without having the total picture; isn't upset when thingsare up in the air; doesn't have to finish things before moving on.


Genuinely cares about people; is concerned about their workand non-work problems; is available and ready to help; is sympathetic to theplight of others not as fortunate; demonstrates real empathy with the joys andpain of others.


Is cool under pressure; does not become defensive orirritated when times are tough; is considered mature; can be counted on to holdthings together during tough times; can handle stress; is not knocked offbalance by the unexpected.

Interpersonal Savvy

Relates well to all kinds of people - up, down, andsideways, inside and outside the organization; builds appropriate rapport;builds constructive and effective relationships; uses diplomacy and tact; candefuse even high-tension situations comfortably.


Requires knowledge of general sales techniques. Requiresyield management experience. Requires highly developed customer service skills.Requires ability to hear, speak, read and write English fluently. Requires 12thgrade level mathematics, spelling and reading skills. Requires effectivebusiness writing skills. Must have dexterity/mobility to meet clients on andoff premises, to tour property and attend functions, to climb stairs, use doorkeys and operate basic office equipment. Vision to read fine print and computerscreens, to see colors, to observe rooms in poorly lit conditions. Understandand follow verbal/written instructions. Work on more than one task at a time.Develop strong internal and customer relationships. Set and manage prioritiesand plan activities in advance. Solve problems and make sound businessdecisions. Respond to coaching, feedback and training. Strong and effectivesales skills.


Minimum of high school diploma or equivalent.

Six months minimum in sales, customer service relatedposition or hotel experience preferred.


General office equipment: computer, typewriter, copier,facsimile, telephone, calculator, etc. .

General office and hotel environment

This company is an equal opportunity employer.



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
0 to 1 year
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