Collection Specialist
Chicago, IL 
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Job Description

Methode Electronics, Inc. (NYSE: MEI) is an international engineering company headquartered in Chicago, IL, with over 6,500 employees worldwide. Since being established in 1946 as a single-product manufacturer, Methode has since expanded its business into industrial design, manufacturing & distribution and professional services. Our company's vision is to utilize our technical capabilities to deliver unique, turnkey solutions that provide genuine value for our customers and its shareholders. As a global developer of custom engineered, application specific products and solutions, we are able to bring our innovative technologies closer to the customers and markets we serve. Methode's business is managed on a segment basis, with those segments being, Automotive, Medical, Industrial and Interface. The Company has components in the primary end markets of the automotive, Big Data, white goods, aerospace & defense, consumer electronics and healthcare industries. For additional information, www.methode.com.

The Collection Specialist helps achieve our company's financial goals. In this role, you will collect all outstanding accounts receivables from customers, and are in charge of observing accounts to identify overdue payments, report collection activity and resolve customer billing problems. Additionally, you will create and maintain each account to determine the best way to approach the client and then execute your plan to bring in the maximum amount of revenue.

Responsibilities:

  • Setup new customers in ERP system and modify existing customers' information as needed
  • Collect customer payments in accordance with payment due dates and apply payments in ERP system
  • Ensure accurate record-keeping with diligent follow-up to keep accounts current
  • Strive to maintain excellent customer relations through professional conduct
  • Identify issues attributing to account delinquency and discuss solution with AR manager
  • Review inactive accounts and reassess open terms as needed
  • Prepare package of new customer/credit limit review by AR Manager
  • Authorize/charge customer credit card payments
  • Work with customers to resolve billing, credit or other issues as they arise
  • Other duties as assigned

Qualifications:

  • 2+ years' credit and collections experience
  • High school diploma/GED required; college degree preferred
  • Possess strong customer focus with the ability to have detailed conversations with our customers
  • ERP experience required, CMS a plus
  • MS Excel and MS Word proficient
  • Proven ability to overcome obstacles and get results
  • Ability to work independently
  • Comfortable working with public company deadlines
  • Strong communication and negotiation skills
  • Bilingual is a plus with Spanish, German and Polish preferred

Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here: EEO Poster, if you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@methode.com or call (708) 867-6777 and let us know the nature of your request and your contact information.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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