Mortgage Loan Processor
Plano, TX 
Posted 20 days ago
Job Description
Join Our Team!

We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.

The Position

Job TitleMortgage Loan Processor

Job Description


This position is primarily responsible for the processing duties for assigned mortgage loans generated by First United Bank employees.


Performs duties from loans originated from any location throughout the company and/or from various Mortgage Consultants.

Provides excellent customer service to borrowers and internal customers.

Checks reports and follows up on assigned loans.

Ensures timely handling of all loan files.

Works within all posted service levels on all loans.

Reviews and evaluates documentation for completeness and communicates to customers in a one-on-one basis regarding loan status and any additional required documentation.

Works with the loan officer, borrower, and closer to provide updates, address any issues with loan files, and assure a smooth closing.

Submits completed loan files for underwriting approval.

Uses conversation log or memo sections in the current loan entry program each time a file is accessed or handled to accurately note progress of file.

Understands and adheres to mandatory compliance guidelines and attend training as required.


  • Performs other duties as requested by Executive Management or Supervisor.
  • Completes all required compliance exams on a yearly basis.
  • Adherence to all First United Policies and Procedures.
  • Dresses professionally.
  • Recommends to supervisor possible methods to improve department.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

  • High School diploma or GED required.
  • Some secondary education preferred.
  • Mortgage banking experience preferred.

Technical/Functional Competencies

  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Ability to multi-task.


This is sedentary work that requires the following physical activities:

  • Sitting or standing for long periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
  • Occasional lifting (up to 10 pounds).


  • Normal office environment.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization

All Locations:Plano Mortgage

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at for assistance. 

First United Bank is an Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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