Channel Partner Manager - Latin America
Arlington, VA  / Austin, TX  / Atlanta, GA  / Jacksonville, FL  / New York, NY ...View All
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Job Description

We Are Sales

Our Rosetta Stone Sales team is focused on increased awareness and adoption of our products and services on a Global scale as a leading language learning provider. We all share a passion for building a world in which everyone can speak, read, and write with confidence. Our innovative, technology-based language and literacy solutions are used by thousands of schools, businesses, and government organizations-and millions of learners around the world.

An opportunity exists in our sales organization for an experienced, highly passionate, proactive and motivated sales professional to join us as a new Channel Partner Manager (CPM) that will support our Latin America channel. Reporting to the Global Director of Channel Sales, the CPM will carry a quota focused on generating continued quarterly growth by selling through resellers/distributors to end clients within the Corporate, Education and Public Sector verticals. The CPM will also be responsible for partner training and enablement with the purpose of increasing the self-sufficiency of the partners' sales teams. This person will be measured on their ability to manage channel partners, plan and execute new business development, and increase account renewal and retention rates.


Ideal candidate will be able to travel frequently and easily to Latin/South America from one of the major International airports located within the continental United States (i.e. Miami, Atlanta, Dallas or Houston)


  • Meet with clients and prospects along with channel partners and take the lead role on sales to ensure Rosetta Stone products and services are properly represented

  • Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship

  • Meet assigned new business, renewal and up-sell sales targets

  • Remove barriers for our partners, assist them in closing the sale and being successful

  • Identify new resellers that meet the defined profiles and work with Channel Operations to fully recruit

  • Accurately and consistently log activity and forecasting using
    Ensures partner compliance with partner agreements and drives adoption of company programs among assigned partners

  • Assess channel partners performance using quantifiable evaluation against Rosetta Stone's ideal partner profile

  • Provide initial and ongoing demonstrations and training to channel partners

  • Become an expert in Rosetta Stone language solutions, methodology and pricing

  • Be responsive to queries/issues raised by channel partners/clients, solving problems within agreed timeframes

  • Write customer proposals and respond to RFI/P for language learning solutions

  • Monitor and communicate client feedback to the product division, and any other teams to promote continuous improvement

  • Participate in team meetings to discuss trends or commonalities in the client population

  • Drive and implement improvements to processes, documents, tools, reports, etc. to benefit the team and internal/external clients

  • Communicate with and deliver reports to Global Sales Director on all pertinent issues in a timely fashion

Skills & Qualifications

  • 8+ years' experience in a Sales, Business Development or Account Management role in the Direct and Reseller channels

  • Fluency (verbal, written and grammatical skills) in both Spanish and English required

  • Bachelor's degree in Business, Management, Computer Science, or Engineering fields

  • Educational Technology or Learning Management System (LMS) content experience highly preferred

  • Ability to build trust, rapport and strong relationships

  • Ability to analyze complex market and financial data and build a basic business case

  • History of channel sales success and demonstrated ability to penetrate and close new account opportunities in high volume

  • Familiarity with operating in fast-paced environments requiring teamwork, flexibility and change management

  • Ability to engage with all levels of staff and management, including senior stakeholders at C-level

  • Successful experience with proactive strategic account planning and ongoing plan management; Entrepreneurial experience and mindset highly preferred

  • Excellent communication, presentation, problem solving, project management and time management skills

  • Ability to conduct presentations and product demonstrations in a confident and engaging manner

  • Proficient computer skills including Microsoft Office Suite, Google Suite programs

  • Experience using sales and/or CRM software; highly preferred

  • Experience using online screen-sharing or video conferencing software

  • Ability to organize, prioritize, make decisions and work efficiently and effectively under a deadline

  • A desire and ability to work with new technologies and challenging demands

  • Residence near major continental US airport

  • Willingness to travel up to 50% to/from Latin America

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences! We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences. Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
8+ years
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