Manager, Events & Hospitality
Fort Worth, TX  / Dallas, TX 
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Job Description

EVENTS & HOSPITALITY MANAGER

Events & Hospitality Department

TX Whiskey Ranch

TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Events & Hospitality Manager. This person will report directly to the company's Director of Events & Hospitality and will play a key role in the company by offering the highest level of customer care to all of our guests, clients and customers in many ways including event bookings & brand event activation.

Job Responsibilities:

  • Ensure consistent high levels of customer satisfaction through customer care, product & company knowledge.
  • Handling all incoming communications (both phone & email) & all customer site visits in a timely and courteous manner regarding all events at Whiskey Ranch.
  • Work with our Reserve calendar system to handle all aspects of event booking from initial inquiry, to contract and collecting payments and ensure that full company access to calendar system is clear & correct.
  • Learn and be able to give detailed full distillery tours to all guests & clients.
  • Creation, coordination & management of all VIP tour & Internalbrand events including Whiskey Wednesdays, F&R Concert Series, Special Classes Programming and creative new brand experiences.
  • Track all event guest counts and detailed financial reporting on all events.
  • Work with all departments on all event timelines, room layouts and vendor load in/out.
  • Work all internal & external events at the Ranch as needed - including evenings, weekends & holidays.
  • Handle hiring, scheduling, training & payroll for all part-time event liasons.
  • Create new relationships with external groups and organizations to bring in consistent and large groups of guests to Whiskey Ranch.
  • Set the example as a F&R brand ambassador to all guests, clients and customers.

Qualifications:

  • Bachelor's degree
  • High level of customer service experience including brand & event management.
  • Effective in problem solving, verbal & written communication
  • Advanced computer & MS Office Suite skills. Reserve experience preferred.

Personal Attributes:

  • High degree of integrity, accuracy, attention to detail, reliability and commitment to consistently meeting deadlines
  • Excitement for working in a fast paced, entrepreneurial environment with high level of ambiguity and flexibility
  • Self-starter, team-player and relationship-builder

Who are we?

Pernod Ricard USA is the premium spirits and wine company in the U.S. The company's leading spirits and wines include such prestigious brands as ABSOLUT Vodka, Chivas Regal Scotch Whisky, The Glenlivet Single Malt Scotch Whisky, Jameson Irish Whiskey, Malibu, Kahla Liqueur, Beefeater Gin, and Avion Tequila (through a joint venture with Tequila Avion); such superior wines as Jacob's Creek and Brancott Estate; and such exquisite champagnes and sparkling wines as Perrier-Jout Champagne, G.H. Mumm Champagne and Mumm Napa sparkling wines. Learn more about our history, values, strategies and organization by visiting us at http://www.pernod-ricard-usa.com/

Working at Pernod Ricard

Working for Pernod Ricard USA means working for the co-leader in the global wines and spirits industry - and having the opportunity to work with great people and great brands in diverse and challenging roles. Our success is the result of the passion and creativity of our people, our exceptional portfolio of leading premium brands, and a shared commitment to our values of entrepreneurship, mutual trust, and a strong sense of ethics. Pernod Ricard USA rewards both individual initiative and a spirit of collaboration, and encourages ongoing professional development. Pernod Ricard USA recognizes the importance of continuously building upon our diverse workforce and inclusive culture. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues.

Benefits

Pernod Ricard USA offers competitive compensation, performance bonuses and domestic & international career development opportunities.


* Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

  • Offers will be subject to United States local ter

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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