We Are Sales
Lexia Learning, a Rosetta Stone Company, is a highly respected developer of technology-based reading programs for all students in Pre-K-Grade 5 and at-risk students in Grades 6-12. Together, Lexia and Rosetta Stone provides the most extensive suite of products to help students learn to read and speak English.
We are expanding our sales team to meet growing demand!
Be part of our growth and provide districts with software and implementation services proven to help all students become successful readers as an Account Manager!
The ideal candidate will reside within the territory of MS, AR, LA, NM or will work from our Concord, MA headquarters location.
Guide existing customers to renew existing subscriptions, expand the scale of usage and convert to the latest version of our programs
Support aligned Account Executives with district level customer facing activities
Qualify and close school-level inbound leads, lead new school level customer prospects through the evaluation process to closure
Essential Job Functions
Manage and grow business relationships with existing Lexia customers.
Maintain regular contact and communication
Identify and address customer needs and expectations
Notify customers of subscription renewal and consult on purchasing options
Prepare renewal and expansion purchasing proposals, then follow to closure
Seek referrals through existing customer network
Manage sales process with selected school level new business prospects.
Research probable purchasers of Lexia products
Introduce Lexia to new prospects over the phone to create awareness/interest
Deliver product demonstrations to individuals and committees via webinar
Work with school-level staff to build support for purchase
Develop proposals and other professional communications
Qualify inbound leads
Coordinate customer and colleague calendars to maximize productivity
Collect customer data and case study success stories
Collaborate with aligned Implementation Manager.
Communicate customer implementation support needs
Collaborate on plans to drive long-term success, product use and customer satisfaction
Communicate and coordinate customer training needs and calendar
Skills & Qualifications
Bachelor's degree minimum or equivalent experience
3+ years experience in an Inside Sales or Customer Service; educational technology, curriculum (reading) based products and pre-K to 12 industry highly preferred
Proven success and track record of goal attainment sales in a deadline-driven and high-volume environment
Demonstrated ability to uncover client needs and propose solutions to ensure customer satisfaction
Proficient use of CRM software (i.e. Salesforce.com), Microsoft Office Suite and Google Suite
Strong analytical, speaking, writing, and presenting skills
Ability to travel overnight - approximately 10%
At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences! We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences. Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.