Account Manager (MS, AR, LA, NM) - Literacy
Arlington, VA  / Concord, MA  / Jackson, MS  / Little Rock, AR  / New Orleans, LA  / Albuquerque, NM ...View All
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Job Description

We Are Sales

Lexia Learning, a Rosetta Stone Company, is a highly respected developer of technology-based reading programs for all students in Pre-K-Grade 5 and at-risk students in Grades 6-12. Together, Lexia and Rosetta Stone provides the most extensive suite of products to help students learn to read and speak English.

We are expanding our sales team to meet growing demand!

Be part of our growth and provide districts with software and implementation services proven to help all students become successful readers as an Account Manager!


The ideal candidate will reside within the territory of MS, AR, LA, NM or will work from our Concord, MA headquarters location.

Role Objectives

  • Guide existing customers to renew existing subscriptions, expand the scale of usage and convert to the latest version of our programs

  • Support aligned Account Executives with district level customer facing activities

  • Qualify and close school-level inbound leads, lead new school level customer prospects through the evaluation process to closure

Essential Job Functions

  • Manage and grow business relationships with existing Lexia customers.

  • Maintain regular contact and communication

  • Identify and address customer needs and expectations

  • Notify customers of subscription renewal and consult on purchasing options

  • Prepare renewal and expansion purchasing proposals, then follow to closure

  • Seek referrals through existing customer network

  • Manage sales process with selected school level new business prospects.

  • Research probable purchasers of Lexia products

  • Introduce Lexia to new prospects over the phone to create awareness/interest

  • Deliver product demonstrations to individuals and committees via webinar

  • Work with school-level staff to build support for purchase

  • Develop proposals and other professional communications

  • Qualify inbound leads

  • Coordinate customer and colleague calendars to maximize productivity

  • Collect customer data and case study success stories

  • Collaborate with aligned Implementation Manager.

  • Communicate customer implementation support needs

  • Collaborate on plans to drive long-term success, product use and customer satisfaction

  • Communicate and coordinate customer training needs and calendar

Skills & Qualifications

  • Bachelor's degree minimum or equivalent experience

  • 3+ years experience in an Inside Sales or Customer Service; educational technology, curriculum (reading) based products and pre-K to 12 industry highly preferred

  • Proven success and track record of goal attainment sales in a deadline-driven and high-volume environment

  • Demonstrated ability to uncover client needs and propose solutions to ensure customer satisfaction

  • Proficient use of CRM software (i.e., Microsoft Office Suite and Google Suite

  • Strong analytical, speaking, writing, and presenting skills

  • Ability to travel overnight - approximately 10%

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences! We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences. Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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