Care Advocate Specialist
Wittenberg, WI 
Posted 21 days ago
Job Description
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.


Lutheran Social Services of WI & Upper MI wants you to join the team at Homme Youth and Family Programs, a nationally known treatment program serving children and adolescents dealing with issues of sexual perpetration, delinquency, victimization, AODA, cognitive behavioral issues or dual diagnosis, and independent living support as a Care Advocate Specialist.  Our programs provide structured daily schedules and activities, sight and/or sound supervision, individual and group therapy, family therapy when possible, spiritual care if desired, on-campus educational services, and reintegration to the community.  Our multidisciplinary team of trained counselors, therapists, advocates and teachers provides wraparound care through psychiatric, educational, clinical and milieu services that support each youth and family throughout treatment using a trauma-informed care approach.

Position is second shift, 2 PM - 10 PM or 3 PM - 11 PM weekdays, and requires 12-14 hr shifts every other weekend. Staff work a 4 day work week.

 Under direction of the supervisor, Care Advocate Specialists develop and implement behavioral support plans for clients; providing a physical and psychologically safe environment for clients to engage in treatment; and perform other duties as required.

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Works closely with unit supervisor and therapist to advocate for an environment conducive to meeting the needs of each individual client by developing and leading implementation of strength based behavior support plans.
  • Conducts screens of clients’ needs through interviews, collateral contacts, and other reviews; develops a behavioral support plan with the client and performs agreed upon and necessary follow-up and case management services.
  • Assists in coaching, training, guiding unit staff and models positive behavior on the unit. Communicates with clients on an individual or group basis providing a positive trauma informed environment; performs crisis counseling as needed, providing advocacy, and guidance.
  • May coordinate various social, community, and other health services received by the clients.
  • Complies with licensing and agency-wide policies and procedures.
  • Assists and leads in planning activity schedules, recreational, educational, and other psycho-educational groups as required.  Including Aggression Replacement Training (ART) groups.
  • Maintains accurate and timely program required paperwork.
  • Participates as a member of a quality team and interacts with primary, external and internal clients of the agency in such a way that the client experiences increased quality.
  • Maintains open dialogue with supervisor regarding clients.
  • May provide coaching and mentoring to staff in the area of trauma sensitive care to prevent physical interventions and seclusion with the client.
  • Performs other duties as required.


  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Low cost dorm-style housing
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition   



  • Graduation from a high school or GED equivalency required.   Bachelor’s Degree preferred. In lieu of bachelor’s degree, a minimum of (1) year of related work experience working with high-risk adolescents, using behavioral modification or behavior management systems in a school, residential facility, or community based services is required. 
  • Experience in crisis management and the development of behavioral support plans.
  • CPI/POSC certification required but can be obtained after hire.
  • Background check required.  Motor vehicle record with satisfactory driving history required.
  • Reading, writing, math skills, problem solving, ability to accept/follow through with direction, computer skills, recognize boundaries etc.
  • Ability to assist in physical restraint of a client if absolutely necessary.  Moving about environment, communicating, responding, driving a motor vehicle, and ability to react in an emergency.
  • Working knowledge of mental health disorders, human behavior, dynamics of groups, interpersonal relations, and social interactions.
  • Considerable working knowledge of crisis counseling techniques and the development of behavioral support plans.
  • Working knowledge of the purpose of a residential care center or services related to youth care, treatment, case management, behavioral support plans, recreational and security programs used to promote a physically and psychologically safe environment.
  • Working knowledge of the federal, state, and local laws, rules and regulations governing residential care centers or related services, the non-secure detention of client, the delivery of social services, case management, and the ability to provide professional treatment and advocacy of clients.
  • Working knowledge of basic principles of first aid.
  • Have the ability to use patience, self-control and flexibility when required; have the ability to accept and follow through with direction; and possess the ability to recognize boundaries. 
  • Ability to establish and maintain effective public and working relationships.
  • Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.



Must have a valid Driver’s License and car – Motor vehicle check (MVR) with a satisfactory driving record required.




Ability to travel on day trips as required up to 25%. Some overnight travel may be required.


LSS is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.




1 years: Residential experience with youth (preferred)

Licenses & Certifications
Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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