Youth Counselor
Looking for social services experience? Join our team and change a life!
West Bend, WI 
Posted 12 days ago
Job Description
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.


Under supervision, maintains a safe and therapeutic environment while performing work involving the care and treatment of clients and other duties as required.

***Sign On Bonus Available***

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
* Interacts with clients on an individual or group basis providing guidance, positive role modeling, and a positive supportive influence
* Maintaining sight and sound supervision at all times, provides oversight and care for clients in residential settings and in the community within established policies and procedures
* Records observations relating to actions and behavior of clients and maintains records and reports as required; daily documentation, i.e. weeklies, logs
* Monitors access to bathroom/shower to ensure personal hygiene of clients
* Maintaining sight and sound supervision at all times, transports and escorts clients between facilities, meetings, appointments, and/or other activities
* Organizes and distributes clothing, bedding, toilet articles, and other supplies
* Ensures clients and their living space are organized, safe and free of contraband
* Perform general housekeeping and cleaning duties in the program as needed
* Prepare meals and/or supervise clients during meal preparation, eating, and clean up
* Coordinates, supervises and positively engages clients during daily routines
* Prepares for and actively engages in staff meetings and participates in training activities as required
* Within established guidelines, provides information to and interacts with parents, referring workers, therapists, and other professionals concerning the status of clients
* May facilitate educational groups with clients and actively participate as a co-facilitator in therapy groups
* May monitor clients with self-administration of medications to ensure compliance with prescribed dosages and timeframes
* Administers basic first aid as trained
* Actively participates as a member of a treatment community and treats all with dignity and respect
* Applies training principles to provide a safe and therapeutic environment for clients and staff
* Performs other duties as assigned or required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or GED equivalency is required. Bachelor's Degree in Human Services., which includes Social Work, Psychology or Sociology, Law Enforcement or a closely related field preferred. A minimum of one (1) year of work experience in the field of Human Services is preferred.
* Ability to complete and display competency in all required trainings
* Working knowledge and understanding of child development
* Possess emotional integrity to work with challenging at-risk youth and families
* Ability to recognize and maintain appropriate personal and professional boundaries
* Ability to establish and maintain effective team, public and working relationships
* Ability to accept the diversity of others
* Ability to build rapport with clients and to develop advanced communication and processing skills
* Ability to take a proactive approach to correct an unsafe situation
* Ability to consistently recognize, promote and model strength-based, trauma sensitive care
* Have the ability to use patience, self-control and flexibility when required; have the ability to accept and follow through with direction; and possess the ability to recognize boundaries.

Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.


  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition

Ability to communicate both in verbal and written format, effectively and efficiently in job. Incumbents of this position must possess the ability to read, write, analyze, and interpret data to complete all required intervention and goal process documentation by established timeframes; must be able to write progress reports and clearly communicate to referring agencies the effectiveness of services; must be able to accurately, legibly, objectively and consistently document the services provided; must have the ability to effectively present information and respond to questions from groups of employees, managers, directors and executive leadership.

Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.

Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, scanner, fax and telephone, and various types of audio visual equipment)

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job allows the employee to vary physical position or activity for comfort and may be required to stand and /or walk for 8 hours or longer. While performing the duties of this job, the worker is frequently (i.e. 34% to 66% of the time) required to bend/stoop, grasp, handle objects, fine manipulation, fingering and lift up to 10 lbs. In addition the worker is occasionally(1% to 33% of the time) required to lift 11 to 25 lbs, Climb, Kneel, Crouch, Twist, Reach above shoulder height and below. The worker is rarely (less than 1% of the time) required to lift clients or objects (between 26 lbs to 75 lbs) or push/pull up to 50lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must respond appropriately in times of crisis that may include verbal and physical aggression from the clients served. The employee must recognize and take appropriate action if signs of abuse or neglect are present. The employee must understand and be able to evaluate the potential need for non-emergency medical attention as well as potential medical and/or behavioral emergency.

The employee of this position works in a community-like atmosphere and will be exposed to outdoor weather conditions during work hours.

The noise level in the work environment is usually moderate.

TRAVEL: Ability to travel on day trips as required up to 25%. Some overnight travel may be required.

LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Travel Required
Yes. Minimal travel may be required


High School Diploma/ GED or better.

Licenses & Certifications


Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1 year
Email this Job to Yourself or a Friend
Indicates required fields