Receive and log incoming project applications and send acknowledgements to customers and contractors. Learn technical details and requirements on incentive applications. Determine eligibility for program participation. Communicate eligibility determinations and program offerings via phone and/or email to customers. Update and maintain accurate data via CRM systems, to inc

of Position The Client Services Representative's primary role is to provide an excellent frontline customer service experience through verbal and written communication. This role is also responsible for managing multiple phone lines and providing administrative support as needed to support customer and client training experience. Tasks and Responsibilities Greet and welcom

Senior Director, Workforce Planning Atlanta, GA, USA Virtual Req #3436 Thursday, May 16, 2024 At Diversified, we don't just follow tech trends we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference whether by insp

Senior Director, Workforce Planning Dallas, TX, USA Virtual Req #3436 Thursday, May 16, 2024 At Diversified, we don't just follow tech trends we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference whether by inspi

Access Your Future is a sponsorship program for students interested in a career in the equipment industry as a Service Technician. This program provides a career path for a qualified student and an educational incentive upon successful completion of an approved diesel program. The Access Your Future Service Intern path offers students part time employment at a sponsoring

This individual will provide leadership in motivating, managing, and evaluating Service Technicians. The Service Manager will efficiently coordinate, schedule, and manage Service Technician's time, while maintaining the work order process. This role will also communicate with the customer in regards to quotes, job status, and scheduling. This management role will coordina

Process customer orders accurately Provide top notch customer service via phone and email Assist with order inquiries and product information Learn about our industry and products Collaborate with team members Requirements for Customer Support Specialist Customer service experience required Computer proficiency Strong communication skills Ability to multitask Willingness

Coordinate shipments to meet delivery requirements. Prepare shipment documents. Receive and reconcile inbound freight. Oversee product handling and packaging. Liaise with customers and carriers. Address shipment and receipt issues promptly. Provide inventory reports to customers. Maintain inventory accuracy in the system. Collaborate with warehouse operations. Requirement

The service account representative is responsible for providing effective customer service for all internal and external customers by using excellent, in depth knowledge of company products and procedures as well as communicating effectively with team members within the service department. Principal Responsibilities Communicates with store managers, maintenance personnel,

Customer Service Representative Hartford, CT, USA Hoya Optical Hartford, 580 Nutmeg Road North, South Windsor, Connecticut, United States of America South Windsor, CT, USA Req #2043 Tuesday, March 19, 2024 HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting edge technology w

Customer Service Representative Hoya Optical Largo, 12345 E Starkey Road, Largo, Florida, United States of America Largo, FL, USA Req #1966 Monday, April 1, 2024 Join The Hoya Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuous

Provide courteous and efficient service to our customers who place orders for stock lenses from our Distribution Center and conducts business in a manner consistent with HOYA values. ESSENTIAL DUTIES & RESPONSIBILITIES Answer incoming calls from accounts help them with placing their stock order, substituting any lenses that may be out of stock when approved by account, an

The Quality Assurance Specialist is responsible for demonstrating a clear understanding of customer service, quality assurance, and contact center concepts and practices. The QA Specialist is responsible for monitoring and documenting customer service representatives' (CSRs) call quality in support of the departmental quality goals and initiatives. This role will be respo

The Customer Service, Proactive Notification Specialist provides consistent, proactive communication to customers regarding status of their jobs. The specialist delivers outstanding customer service by proactively contacting providers of delayed orders on a daily basis. The specialist is responsible for understanding the status of the customer's order within the lab, addr

Assist customers via telephone and email by answering order status questions, resolving problems and/or issues relating to job orders, tracking jobs, and finding information for Rx's in process. Additionally, act as liaison between lab and CS with regard to expediting jobs in process. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Answer incoming calls from customer