The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

Accurately enter customer purchase order information into the ERP (M2M) Review all quotes against orders for accurate & complete information Support clients through, phone calls, email, mailings, fax and training events to insure satisfaction and ongoing relationship Act as a communication liaison between sales, customers, field service and production Direct customers to

This position is for a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for efficiently and effectively coordinating service technicians to meet customer's needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adherin

Managing your portfolio of customers Partner with sales to complete a comprehensive sales transition process. Operate as a business partner to your customer and their delivery team by knowing their strategy and plan. Primary ownership and accountability for driving your customer's adoption, expansion, satisfaction, and renewal. Understand customer's OneStream contractual

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications using a

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. Responsibilities 1. Evaluates the quality of service provided to customers and de

Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

This position is responsible to provide excellent customer service to external and internal customers. This position will interact with all departments within the Company and a strong working knowledge of the responsibilities of the various departments will result in a successful Customer Service Representative. Primary duties involve 1) Answering incoming calls and deter

The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide ranging program of scientific research, education and exhibition. The Visitor Services department is seeking part time

of Position The Senior Customer Experience Specialist is responsible for providing the highest level of customer service excellence to customers while operating within Curium's company guidelines. This position will be primarily responsible for managing all aspects of the order entry and management of process for customers of Curium. Essential Functions Takes and processes

Summer Teller (Multi Site) Job Locations US PA Williamsport | US PA Shamokin | US PA Bloomsburg | US PA Beaver Springs Requisition ID 2024 20046 Location Name Williamsport County Lycoming Category Summer Employment Position Type (Portal Searching) Temporary FLSA Status Non Exempt Value Proposition Our values define us and our culture inspires us to change lives for the be

Operations Service Coordinator As an Operations Support Coordinator for Piedmont Service Group, a commercial HVAC company, your primary objective is to utilize the dispatch software to effectively maintain work schedules for service representatives and ensure that customer commitments are met in a timely manner. This position must maintain a working knowledge of all maint

1. Greets and assists all parts customers via telephone and in person to complete the sales of parts for all vendor lines available with confidence and complete customer satisfaction. 2. Record and places in inventory all incoming parts, units, components and assemblies. 3. Maintains parts records, literature, brochures, lists, catalogs, bin tickets, and price sheets as a