Guided by our principles of doing the right things, the right way, Novitas Solutions, Inc., (Novitas) proudly serves as an administrative services processing company for government-sponsored health care programs on behalf of the federal government. We employ more than 1,000 staff in Mechanicsburg, Pa. Nearly 1,000 other associates are located in field offices in Pittsburgh and Williamsport, Pa.; Dallas, Texas; Milwaukee, Wis.; and Jacksonville, Fla. Novitas currently administers:
 

• The Medicare Administrative Contract (MAC) Jurisdiction L (JL), which spans Delaware, District of Columbia, Maryland, New Jersey, and Pennsylvania as well as Arlington and Fairfax counties in Virginia, and the cities of Alexandria, Fairfax, and Falls Church in Virginia for Part B services only
• The Medicare Administrative Contract (MAC) Jurisdiction H (JH), which spans Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas, and includes Indian Health Service (IHS) and Veterans Affairs (VA) nationally
• The Provider Enrollment & Oversight (PEO) Indefinite-Delivery, Indefinite-Quantity (IDIQ) National Provider Enrollment East Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (NPEAST DMEPOS) contract which spans Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, District of Columbia, Puerto Rico and US Virgin Islands

We are proud to serve Physicians, Hospitals (Acute, Critical Access, Long-Term Care, Psychiatric, and Rehabilitation), Skilled Nursing Facilities, and other health care providers and suppliers including End Stage Renal Disease, Community Mental Health Centers, Comprehensive Outpatient Rehabilitation Facilities, Outpatient Rehabilitation Facilities, and Rural Health Clinics and suppliers of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies.

Careers

Innovation in action - providing high performance claims processing in the new health economy
Come for a job. Stay for a career. 

The right things, the right way - a simple statement with a powerful impact. At Novitas, this is more than just our values statement, it’s how we work, live and support health care providers participating in the Federal Medicare program and the beneficiaries they serve. We’ve earned an exceptional reputation with our customers because of our commitment to integrity and operational excellence while continuously improving our organization and business processes and ensuring fiscal responsibility in service to our customers.

Our dedicated team members know that everything they do, and how they do it, is for our ultimate customer. Our customer-first initiative has resulted in consistently higher levels of customer satisfaction as well as official recognition from the Centers for Medicare & Medicaid Services (CMS).

As the health care landscape changes, we are here to change with it. We are focused on innovation and opportunities to improve our healthcare system, access for those that need it, quality in the care they receive, while making it more cost efficient, so it continues to thrive in the future.

Who is GuideWell?
Through our family of forward-thinking companies, GuideWell touches the lives of more than 27 million health care consumers across 34 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. With more than 18,000 employees across the nation, we are improving the cost, quality, and access of health care for our customers by applying our broad industry experience to reimagine and reshape the future of health. In this spirit, we collaborate with, support and create health companies with a broad range of health-related products and services that are integral and useful to today's health care consumer.

Our Mission
To be the best at what we do and provide best value administrative services guided by our vision and corporate values - because we believe our team members always strive to do their best.

Our Vision
A bigger, bolder future with more jobs, more customers and more revenue - because we are about mission first, service second and profit third - in that order.

Our Values
The right things, the right way:
 

• Operational excellence
• Commitment to integrity
• Continuous improvement

Our Culture
Our “Five Ways to a Winning Culture” focuses on values, team, trust, goals and results/accountability. Everything we do starts with our mission, vision and values and ends with a focus on our ultimate customers, the people we love.