Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
It is the primary responsibility of the Quality Assurance Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Oversee and ensure the smooth operation of assigned area
Supervise, train, direct, and assist all employees assigned to the area
Distribute workload fairly and evenly to those assigned to the station
Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
Perform daily written guest room inspections in accordance with department standards * Perform frequent and consistent visual inspections of guest rooms and assigned public areas
Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service
MINIMUM REQUIREMENTS: