Classification: Non-Exempt / Bargaining
Position reports to the Remittance Manager at specified office location.
Post payments and balance to system reports.
Research customer payments from various payment sources in resolving payment discrepancies.
Responsible for accurate payment application and reporting.
Communicate with customers and internal departments.
Process customer refunds.
Receive and process incoming mail.
Work under general supervision following the established procedures.
Maintain confidentiality of all information.