Client Engagement Manager

Location: Chicago, IL, USA

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Workplace Type: Hybrid

A Client Engagement Managerplans and executes sales activity to ensure that new business development and client retention occurs to support the long-term growth plans of each market.  

RESPONSIBILITIES:

  • Pursue companies that fit the Catena Solutions ideal client profile. 
  • Take the time to listen and understand our clients’ challenges to collaborate on the right solution for current & future business opportunities. 
  • Expand business relationships within each client via referrals to new departments while exceeding client expectations to increase the number of referrals.  
  • Build relationships with Delivery teams and communicate frequently on upcoming client needs. 
  • Share professional knowledge through education, networking, events, and presentations with your coworkers. 
  • Develop new client relationships through effective daily planning, prospecting, cold calling, and appointment setting. 
  • Meet weekly sales metrics that will lead to annual personal sales and gross profit objectives. 

QUALIFICATIONS:

  • Bachelor’s degree required- ideally relating to Supply Chain, HR, or Finance.  
  • Minimum of 4+ years of successful Sales experience preferably selling a service offering. 
  • Experience prospecting, targeting, and account management. 
  • Use deductive reasoning, research skills, and decision-making skills to solve problems and enhance results. 
  • Ability to independently organize work to meet established objectives. 
  • Driven to become the best in the industry through association involvement, continuous learning, and networking. 
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Able to communicate effectively and clearly in writing and verbally, both in one-on-one and in-group presentation situations with all levels of staff. 
  • Experience in the Supply Chain and Logistics industry is a plus. 

 

Catena Solutions specializes in supporting supply chain organizations with their business initiatives including digital, financial, human capital, and supply chain transformations. We do so by meeting you where you are in your journey, whether that's needing consulting resources for knowledge gaps or interim support for business continuance.

EEO Employer Verbiage:

At Catena Solutions, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Catena Solutions in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.

Equal Employment Opportunity

It is Catena Solutions’ practice not to discriminate against any Employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, physical or mental disability, medical condition, military or veteran status, or any other basis protected by applicable federal, state, or local law.

This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your Recruiter so that we can meet to discuss the appropriate alternatives available.

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