Job Role:Mail Center Clerk
Job Type:Full Time
Job Location:1100 9th Avenue, Seattle, WA, 98101

Key responsibilities include:

• Backfill for front receptionist- greet visitors, answer phones, and hospitality duties
• Review and process confidential and extremely time-sensitive applications
• Identify objective data and enter (“key what you see”) at a high level of productivity and accuracy.
• Perform data entry task from a paper and/or document image
• Utilize system functions to perform data look-up and validation
• Maintain high degree of quality control and validation of the completed work
• Identify, classify, and sort documents electronically
• Update computer records on multiple local databases
• Locate, retrieve, maintain, organize and assist users
• Retrieve and/or archive documents
• Ensure operating and quality standards are met based on service objectives
• Maintain accuracy of required reports and logs
• Ensure the highest level of customer care
• Ensure adherence to business guidelines, safety, and security procedures
• Support financial results by minimizing site waste and rework
• Create excel spreadsheets, mail merge projects and word documents
• Ability to multi-task and manage multiple priorities and deadlines is critical
• Perform A/P functions
• Assist with general facility computer task and support
• Process system access requests for client
• Dependable, Self-motivated and accountable
• Must be a team player with a solution minded attitude
• Take direction from supervisor or site manager
• Participate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc)
• Perform other tasks as assigned
• Adhering to all safety procedures

Position Requirements:

• High school diploma or equivalent (GED) required
• Minimum of 1 year A/P related experience preferred
• Ability to communicate both verbally and written with customers and company personnel required
• General knowledge of Access and Lotus notes databases
• Must become fully familiar with a variety of on-site equipment and be capable and willing to perform first level troubleshooting
• Strong organizational and administrative skills preferred
• Proficient with PC and windows
• Proficient in MS Office
• Ability to walk, sit, stand or sit for long periods (possibly entire shift)
• Ability to adhere to employee attendance policy