Job Title - Guest Services Associate
Location - 185 ASYLUM STREET, HARTFORD, CT, 06103
Job Type - Full Time/ Temporary

A Guest Services Associate’s daily tasks will involve:

• Conference Room Set-ups and support, events management and hospitality
• Lift heavy boxes, files or paper when needed
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to all business and safety procedure guidelines
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation; attention to detail
• Enter information daily into spreadsheets
• Participate in cross-training (Filing, outgoing shipments, etc.)
• Provide backfill when needed
• Perform other tasks as assigned

Hospitality tasks:

• Maintaining cleanliness in hoteling workstations and offices
• Stocking the break area with refreshments and general supplies
• Monitoring the area throughout the day to keep it clean
• Setting up eating area for employees and guests
• Maintain a clean work and break area
• Tracking condiment levels and expiration dates

Stock Room Inventory

• Take inventory of supply closets
• Identifying when new supplies need to be ordered
• Straightening closets and keeping them orderly
• Receiving shipments of materials and stocking shelves
• Determine how much of each supply needs to be ordered