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Job Description
Year Round
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
Additional perks & benefits for year round employees
POSITION SUMMARY
The Lift Operations Manager is responsible for overseeing the Lift Operations and Validation departments. Consistently providing leadership to the team to facilitate the effective operation of 14 lifts for summer and winter operations. The Lift Operations Manager ensures that team members are properly trained on safety protocols and promotes a safety culture within the department. Responsible for timecard and labor management, recruitment, budgeting, planning, and other additional administrative tasks. The ideal candidate for this position will possess strong leadership skills and have a background in Lift Operations. This is a full-time year-round benefit eligible role with a pay range of $59,000 - $70,000/year based upon experience.
ESSENTIAL DUTIES
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High School Diploma or equivalent
Experience: Lift operations and supervisory experience required
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
TRAVEL REQUIREMENTS
Mountain Environment:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
- Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
- Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
- 50% off day tickets at IKON partner resorts
- Free or discounted IKON pass
- Discounted golf, mountain biking and fitness center memberships
- Employee childcare rates & discounted seasonal programs for self & dependents
- Retail and Food and Beverage discounts
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Discounted mountain bike &/or ski lift tickets for your friend & family guests
- Onsite medical clinic
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks
- Company paid sick time for all, and FTO/Vacation time
Additional perks & benefits for year round employees
POSITION SUMMARY
The Lift Operations Manager is responsible for overseeing the Lift Operations and Validation departments. Consistently providing leadership to the team to facilitate the effective operation of 14 lifts for summer and winter operations. The Lift Operations Manager ensures that team members are properly trained on safety protocols and promotes a safety culture within the department. Responsible for timecard and labor management, recruitment, budgeting, planning, and other additional administrative tasks. The ideal candidate for this position will possess strong leadership skills and have a background in Lift Operations. This is a full-time year-round benefit eligible role with a pay range of $59,000 - $70,000/year based upon experience.
ESSENTIAL DUTIES
- Responsible for scheduling and ensuring that all lifts are fully staffed each day
- Ensure accurate timecard and labor management
- Responsible for recruiting, interviewing and hiring all lift operators and validators
- Conduct training sessions and keeping all relevant training materials up to date
- Oversee daily operations including maintaining flow, ensuring the safety of all guests and employees and collaborating with other departments as necessary
- Participate in all Mountain Operations team meetings providing feedback and input on operations, and continuous improvement opportunities
- Monitor and evaluate employee performance and behavior to provide meaningful feedback and direction, providing recognition or counseling as necessary
- Assist in creating department budgets and purchasing
- Assign, execute and ensure completion of projects for supervisors and leads
- Administrative tasks such as inventory control (drills, batteries, paint, lumber, uniforms, tissues, office supplies, etc.), daily lift logs, updating/tracking employee records (department policies, offboarding/onboarding)
- Conducting monthly safety/service trainings, facility audits and submit work orders as needed
- Enforce all employee punch times and document attendance issues
- This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High School Diploma or equivalent
Experience: Lift operations and supervisory experience required
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Strong leadership skills
- Clean and valid drivers license
- Ability to work productively in a high-stress work environment
- Must be able to communicate effectively
- Willingness to work outside in all weather conditions
- Must be self-motivated and self-assured
- Exceptional organizational skills
- Strong decision making skills
- Ability to cooperate and coordinate with outside departments
- Must be able to ski or snowboard at an intermediate level or above
- Conflict resolution skills
- High-level of computer literacy
- Experience with Microsoft Office Suite including Excel, Word, Outlook and Teams
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
TRAVEL REQUIREMENTS
- Must have a reliable mode of transportation and a clean driving record
- Travel to various locations on resort required by vehicle
Mountain Environment:
- The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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