IT Support Analyst
San Diego, CA 
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Posted 16 days ago
Job Description
IT Support Analyst

Location: SAN DIEGO, CA, United States
Job Family : Information Technology
Job Type : Regular
Posted : May 15, 2024
Job ID: 48870

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Location: Parker Meggitt Aerospace Group (Gas Turbine)- San Diego, California - 11661 Sorrento Valley Road, San Diego, CA 92121

ABOUT PARKER AEROSPACE GROUP

* We are a global leader in the research, design, integration, manufacture, certification, and lifetime service of flight control, hydraulic, fuel and inerting, fluid conveyance, thermal management, lubrication, and pneumatic systems and components for aerospace and other high-technology markets. We support the world's aircraft and aero engine manufacturers, providing a century of experience and innovation for commercial and military aircraft.
* Joining our team means, you are helping to deliver our purpose of 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' A career at Parker Meggitt offers boundless potential for professional and personal growth. You will work alongside the brightest minds in the world, help develop innovative technology and products, and contribute to our company's goal of solving the world's greatest engineering challenges.
* We have succeeded in employing the top talent in the industry by focusing our hiring efforts on the individual, not the job description. If you are an inquisitive thinker with great ideas and a desire to succeed, we will find the perfect spot for you on our team.
* Parker Meggitt San Diego, CA - Sorrento (Gas Turbine), Energy Sensors & Controls is a leading supplier of small-frame gas turbine actuation systems and fuel metering valves for the oil and gas and power generation sectors. Energy capabilities center on enabling power plants to work at peak efficiency and safety, minimizing the worry of regulatory fines or customer dissatisfaction
* Parker Meggitt San Diego, CA - Sorrento (Gas Turbine) - Past, Present, Future: formerly Precision Engine Controls Corporation (PECC), this location was acquired by Meggitt in 2014 as our products enable the integration of valves and actuators with electronic turbine controls, rather than having to package them separately on the turbine. This eliminates the need for wiring between the electronics and control units, a potential weak spot.
* Parker Meggitt San Diego, CA - Sorrento (Gas Turbine) already established industrial valve engineering capability, the acquisition gave Parker Meggitt a major market share in two key industrial gas turbine market segments - aero-derivative (30MW-6-MW) and small frame (<30MW) - and a much broader all-electric product portfolio.

POSITION SUMMARY: The IT Support Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Leads limited scope projects using information technology to enable business improvement and perform critical analysis under limited supervision.

JOB CORE RESPONSIBILITIES

* Provides analytical advice and direction for application and technology that impacts business operations; Understands how applications and technologies impact the business
* Analyze and apply Enterprise data to make recommendations / modifications to streamline & simplify processes while reducing operating costs
* Develops and deploys appropriate Digital and Information Technology solutions
* Establishes and develops procedures for proper utilization of Digital and IT technology
* Develops and delivers training to support process changes and new technology introductions
* Evaluates and modifies existing technology to allow for changes in business requirements or equipment configurations
* Overnight travel to remote locations to assist in the implementation of technical solutions as needed
* Provide after-hour technical support as needed
* Assist in training and mentoring new team members

This position may be assigned (but is not limited to) one of the following key information technology disciplines and/or services:

* Application Programming
* Software Support
* Database Administration
* PC Support
* LAN/WAN Support
* Help Desk
* Engineering Systems
* IT Security
* Business Systems (MSS, JDE, SAP or other related technology)

JOB QUALIFICATIONS:

Education: REQUIRED - Bachelor's degree in computer science, information systems, or related area(or international equivalent)
Skills:
* 2+years related IT experience
* Proficient in Microsoft Office tools
* Excellent written and verbal communicationand collaborationskills
* Demonstrated leadership aptitude, learning agility, and adaptability
* Strong interpersonal skills, relates well with all levels of the organization
* Ability to establish own prioritiesand adapt tochanging priorities
* Demonstrates ability to manage projects

WORK AUTHORIZATION: This position must meet Export Control compliance requirements; therefore, a "US Person" as defined by 22 C.F.R. * 120.15 is required. U.S. Citizenship/Permanent Resident is required for most positions.

Please note that the salary range information is only applicable for California. Compensation is based on a variety of factors, candidate experience, qualifications, location as well as market and business considerations. Pay Range: $68K-$111K (Target budget: $75K-$90K)

Come join the Parker Aerospace Team! We are proud to offer competitive benefits designed with health, wealth, and well-being in mind. Our competitive package includes:

Health and Wellbeing:
* Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.
* Wellness incentive credits leading to reduced healthcare premiums.
* Access to Employee Assistance Program (EAP) for health and well-being support.
* On-site facilities: cafeteria with a wide array of food options, mini-mart, and vending machines.
* Participation in health and emotional well-being challenges with rewards.

Financial Security and Growth:
* Competitive salary with an annual bonus incentive plan.
* Retirement benefits: 401(k) with company match opportunity.
* Income Protection, Life Insurance, Accidental Life and dismemberment Insurance, Short and Long-Term Disability insurance.

Work-Life Balance and Flexibility:
* Generous Paid Time Off: 120 hours, plus up to 13 paid holidays including a company-wide shut down between Christmas and New Year's.
* Parental Leave: 4 weeks at 100% pay for new family additions.
* Extras like Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.

Career Advancement and Education:
* Support for ongoing education through our Educational Reimbursement program.

Parker Purpose Opportunities:
* Business Resource Groups promoting diversity, equity, and inclusion.
* Volunteering day off and social committee activities throughout the year.

Additional Benefits:
* Employee Perkz on various services (car purchases, computer purchases, life adventures, etc.)
* Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000)
* Dress for Your Day policy, offering flexible work attire options.

EMPLOYMENT OPPORTUNITY (EN-USA): Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency, or other appropriate status is required for certain positions, in accordance with U.S. import & and export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor"). If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

DRUG-FREE WORKPLACE: In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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