JOB SUMMARY

This position directs the activities of an assigned academic related department or program; develops strategies to accomplish goals; builds a consistent SPC experience for both faculty and students; implements policies and procedures; develops and monitors an assigned budget; serves as liaison with other areas; manages projects; supervises assigned workers; and may need to perform professional level work within assigned area.

This position is not site specific and may be located at any of the main campuses.

ESSENTIAL JOB FUNCTIONS

• • Directs the implementation of activities and operations of a significant College program,

department, or service offering impacting a large area and range of services, which includes: planning, coordinating, administering, and evaluating programs, projects, student retention, strategic planning, processes, policies, procedures, systems, standards, and/or service offerings; developing short- and long-range strategies; developing academic assessment strategies; ensuring compliance with federal, state, and social laws, regulations, codes, and/or standards; and coordinating activities between multiple functions.

• Directs and oversees staff which includes: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Prepares and administers a budget which includes grant budgets; prepares cost estimates for budget recommendations; submits justifications for budget items; and monitors and controls expenditures.
• Ensures compliance with applicable internal and/or external program requirements.
• Prepares, reviews, and interprets a variety of applications, agreements, forms, records, needs assessments, business correspondence, and reports; makes recommendations based on findings.
• Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; conveys Department information through presentations; and represents assigned academic area on committees, advocacy groups, and/or related groups.
• Serves as point person for resolving student academic issues/appeals/complaints.
• Serves as the point of contact for advisors across the organization for enrollment issues as it pertains to assigned site.
• May search, interview, hire, observe, and evaluate departmental adjuncts in assigned area.
• May ensure that general education students can create a campus-based schedule that will allow them to complete their degree with a student-friendly schedule in a timely manner.
• Directs the implementation of activities and operations specifically for the assigned area.
• Serves as a liaison between assigned academic departments or programs, external agencies, and the College.
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

A master's degree in a field related to the assigned area and college faculty experience are required, and college administrative experience is preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Managerial principles and practices;
• Academic program requirements;
• Customer service principles;
• Program planning principles;
• Budgeting principles;
• Research methods;
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes;
• Presentation principles and practices;
• Diverse populations and cultures; and
• Computers and related software applications.

Skills in:

• Managing and evaluating the work of assigned staff;
• Prioritizing and assigning work;
• Managing and administering program budgets;
• Planning;
• Coordinating;
• Analyzing;
• Researching;
• Using a computer and related software applications; and
• Communication, interpersonal skills as applied to interaction with assigned employees, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Ability to:

• Troubleshoot and solve complex program issues;
• Prioritize and assign work;
• Interpret academic program requirements;
• Maintain confidentiality;
• Implement program components and activities; and
• Applying relevant information to the development of departmental processes and programs.

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS

N/A.

PHYSICAL DEMANDS

This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.