Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Clinical Administrative Coordinator (CAC)
Indianapolis, IN
Job Description
Job Title: Clinical Administrative Coordinator
Location: Indiana (Remote)
Pay: $24hr (Paid Weekly)
Benefits: 8 paid holidays; 80hrs of PTO (after 60 days of employment); Optional Medical, Dental, Vision
Hours:Ability to work any of our 8-hour shift schedules during normal business hours of 8:00am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Primary Responsibilities:
* Manage administrative intake of members
* Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
* Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
* Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Required Qualifications:
* High School Diploma / GED
* Must be 18 years of age or older
* 2+ years of customer service experience
* Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
Preferred Qualifications:
* Experience working in a call center
* Clerical or administrative support background
* Bilingual fluency in English/Spanish
* Experience working in a hospital, physician's office or medical clinic setting
* Experience working within the health care Industry and with health care insurance
Remote Requirements:
* Ability to keep all company sensitive documents secure (if applicable)
* Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
* Must live in a location that can receive high-speed internet connection or leverage an existing high-speed internet service.
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
It is the policy of the Company to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of employment without regard to the following:
• Race and associated traits, including hairstyle; Color, Age, Sex, Sexual orientation, Gender, Gender identity and gender expression; Religion, including dress and grooming practices; National origin, including language use restrictions; Pregnancy, childbirth, or breastfeeding; Marital or familial status; Genetic information, including family medical history; Physical or mental disability; Citizenship and/or immigration status
• Medical conditions, including cancer, AIDS/HIV, and occupational pneumoconiosis without respiratory impairment
• Denial of family or medical care leave
• Use of a guide or support animal
• Military or veteran status
• Political activities or affiliations
• Exercise of civil rights
• Domestic violence, assault, or stalking victim status
• GED certificate
• Arrest, expunged, or sealed records
• Application for or enrollment in Medi-Cal
• Status as a smoker or non-smoker
• Credit report or credit information
• Child or spousal support withholding
• Wage garnishment for consumer debt
• Relationship with someone with a disability
• Lawful conduct occurring during nonworking hours not on Company premises
• Any other protected class, in accordance with applicable federal, state, and local laws
Discriminatory, harassing, or retaliatory behavior is prohibited from coworkers, supervisors, managers, owners, and third parties, including clientele. The Company takes allegations of discrimination, harassment and retaliation very seriously and will promptly conduct an investigation when warranted. Equal employment opportunity includes, but is not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.
Location: Indiana (Remote)
Pay: $24hr (Paid Weekly)
Benefits: 8 paid holidays; 80hrs of PTO (after 60 days of employment); Optional Medical, Dental, Vision
Hours:Ability to work any of our 8-hour shift schedules during normal business hours of 8:00am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Primary Responsibilities:
* Manage administrative intake of members
* Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
* Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
* Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Required Qualifications:
* High School Diploma / GED
* Must be 18 years of age or older
* 2+ years of customer service experience
* Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
Preferred Qualifications:
* Experience working in a call center
* Clerical or administrative support background
* Bilingual fluency in English/Spanish
* Experience working in a hospital, physician's office or medical clinic setting
* Experience working within the health care Industry and with health care insurance
Remote Requirements:
* Ability to keep all company sensitive documents secure (if applicable)
* Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
* Must live in a location that can receive high-speed internet connection or leverage an existing high-speed internet service.
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
It is the policy of the Company to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of employment without regard to the following:
• Race and associated traits, including hairstyle; Color, Age, Sex, Sexual orientation, Gender, Gender identity and gender expression; Religion, including dress and grooming practices; National origin, including language use restrictions; Pregnancy, childbirth, or breastfeeding; Marital or familial status; Genetic information, including family medical history; Physical or mental disability; Citizenship and/or immigration status
• Medical conditions, including cancer, AIDS/HIV, and occupational pneumoconiosis without respiratory impairment
• Denial of family or medical care leave
• Use of a guide or support animal
• Military or veteran status
• Political activities or affiliations
• Exercise of civil rights
• Domestic violence, assault, or stalking victim status
• GED certificate
• Arrest, expunged, or sealed records
• Application for or enrollment in Medi-Cal
• Status as a smoker or non-smoker
• Credit report or credit information
• Child or spousal support withholding
• Wage garnishment for consumer debt
• Relationship with someone with a disability
• Lawful conduct occurring during nonworking hours not on Company premises
• Any other protected class, in accordance with applicable federal, state, and local laws
Discriminatory, harassing, or retaliatory behavior is prohibited from coworkers, supervisors, managers, owners, and third parties, including clientele. The Company takes allegations of discrimination, harassment and retaliation very seriously and will promptly conduct an investigation when warranted. Equal employment opportunity includes, but is not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
Email this Job to Yourself or a Friend