Service Administrator
Platte, SD 
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Job Description
Service Administrator
Posting Location : Location US-SD-Platte
ID 2024-8415 Location : Name Platte, SD Category Dealership-Administrative/Clerical Position Type Full-Time
Overview

Titan Machinery needs to add a Service Department team member! As a Service Administrator, you will be a valued member of Team Titan by:

This position is a great fit for your career if you:

As a Service Administrator you will be a valued member of Team Titan by:

    Taking Care of Our Customers: Complete all administrative work associated with the service department, including work order and warranty claim administration
  • Being an Expert: Obtain customer contact information, unit, make, model, serial number, and payment method for all repairs.
  • Showing Commitment to Excellence: Monitor customer machines' warranty status to support the Service Deaprtment in proactively scheduling inspections and work prior to warranty expirations and advise on extended warranty options
  • Being Safe: Show a focus on always keeping yourself and your team members safe.
Qualifications

This position is a great fit for your career if you:

  • Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)
  • Can use computer programs as needed to complete your work.
  • Have great attention to detail, and enjoy working with numbers and reports
  • Enjoy 'tying up loose ends' and connecting with multiple people to help bring a project to the finish line
  • Love to learn and stay up-to-date on product training

Titan Machinery provides a generous total compensation package including the following:

  • Health Insurance - Titan Pays the Premium for Single Coverage!!
  • Dental Insurance - Titan Pays the Premium for Single Coverage!!
  • Vision Insurance - Optional
  • HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.
  • Parental Bonding Leave
  • Pregnancy-Related Leave
  • 401(k) with company matching on your FIRST DAY of employment
  • (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
  • Performance-based incentives
  • 7 Paid Holidays
  • Competitive Wages
  • Paid Long-term Disability Insurance
  • Paid Basic Life/AD&D Insurance
  • Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection
  • FSA (Flexible Spending Account) for eligible expenses and dependent care costs
  • Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan
  • Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
  • Titan Paid Bereavement Leave
  • Ongoing Professional Training Opportunities
  • Tuition Assistance for educational/professional growth
  • Paid time for Team Titan Volunteer Activities in your Community
  • Volunteer Firefighter/EMT Paid Time Off
  • Titan Uniform/Branded Apparel Program

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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