Job Description:

WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

American Red Cross are seeking a Disaster Program Specialist to support our Northern Michigan Chapter. Candidates must live within the designated 7-county territory of which they serve. (Baraga, Marquette, Alger, Luce, Chippewa, Mackinac, Schoolcraft)

There is a required on-call component to this position. The ideal candidate should reliable internet and reliable access to a cell phone network.

WHAT YOU NEED TO KNOW (Job Overview):

• Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography.
• Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters.
• Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs.Provide support, development and/or leadership guidance to all
• volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

• Empower Volunteers: Facilitate and support a volunteer team responsible for the implementation of volunteer-led disaster cycle services programming, or specific functional activities throughout the assigned geographic area. Ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.
• Support the Program Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area Monitor, collect and analyze business data to improve services to individuals and communities. Ensure compliance with data protection and privacy regulations while managing sensitive disaster-related information. Work at the direction of a Disaster program supervisor to create and improve plans for successfully meeting disaster cycle services programmatic vision. Provide feedback to support the continuous improvement process.
• Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve. Support the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery, or specific functional tasks. This includes, but is not limited to, training, coaching, delegating, coordinating, and evaluating performance to ensure a well-qualified and empowered team. Collaborate closely with Disaster Workforce Engagement team.
• Engage Community: Support local efforts to mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies. Participate in community engagement activities alongside Disaster Program management, chapter leadership, community volunteer leaders, and all other business lines to ensure the Red Cross is the most trusted disaster services provider.
• Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area. Work at the direction of assigned supervisor.
• Know Your Communities: Act as the local point of contact for partners. Partner with local organizations supporting frontline communities and community resiliency before, during and after disasters. These include community-based and faith-based organizations supporting disaster services, key emergency management and government entities, and other leaders in the field of disaster services.
• Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements. Deploy and participate in operations outside of home region. Perform all assigned responsibilities under "grey sky" requirements with potential for deployment as directed.
• A 2-3 WEEK DEPLOYMENT, AT LEAST 1X A YEAR, IS HIGHLY ENCOURAGED.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Bachelor's degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience.
• Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required.
• Project management experience preferred but not required.
• Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
• Management Experience: n/a

• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Develop project plans & budgets.
• Experience in demonstrating an in-depth knowledge of a program or service, ability to create presentations and training modules, and strategies to achieve organizational goals.
• Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individuals must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation.
• Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. Preferred experience with Power BI.
• Must be able to perform all assigned responsibilities under "grey sky" requirements.
• Ability to work in a matrixed environment and on a team.
• *Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).

• DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

* Medical, Dental Vision plans

* Health Spending Accounts & Flexible Spending Accounts

* PTO + Holidays

* 401K with 5% match

* Paid Family Leave

* Employee Assistance

* Disability and Insurance: Short + Long Term

* Service Awards and recognition

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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