• Support the company expectation and achieve sales and profitability through driving product knowledge, exceptional customer service, and sales.
• Maintain store housekeeping and product merchandising recovery expectations.
• Monitors store email and reacts to business critical directives.
• Encourage positive selling and customer service behaviors.
• Consistent written and verbal communication with store team.
• Complies with all company policies and procedures.
• Completes sales transactions with efficiency from end to end.
• Escalate store issues in a timely manner.
• Other tasks as assigned.

Job Expectations:

• Self-motivated, sales driven and prioritizes customer service
• Supports a team environment
• Effective verbal and written communication skills
• Effective problem solving skills
• Computer/POS systems and software skills
• Able to work a flexible schedule, including holidays, nights and weekends
• Proven ability to communicate effectively with store employees, management and customers.
• Maintain calm and poised in stressful situations.
• Partner with store management to find solutions for improvements.

Job Qualifications:

• 1 year retail sales or customer service experience preferred
• Must practice effective verbal and written communication skills
• Must be self-motivated and able to work with supervision and accept feedback

System Qualifications:

• Microsoft office email
• Retail inventory software
• Understand the POS system and other software used by the stores

Physical Demands and Working Environment:

• Flexible schedule with nights, holidays and weekend shifts per scheduling guidelines.
• Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
• Ability to lift up to 40lbs.
• Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.