Family & Community Professional - Bilingual (English/Spanish)
Looking for social services experience? Join our team and change a life!
Waukesha, WI 
Posted Today
Job Description
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.


Lutheran Social Services of WI and Upper MI is currently seeking a Bilingual (English/Spanish) Family and Community Professional to join our Children's Long Term Support (CLTS) Waiver team serving Waukesha County. The Children's Long Term Support Waiver is a Medicaid funded programs serving children from birth to 21 years of age who have a developmental disability, physical disability, or severe emotional disturbance and their families who have substantial limitations in their daily activities and need support to remain in their home or community. The roles requires regular visits with clients and their families in the home, long-term care functional screening, and a significant amount of administrative work.

The position is primarily Monday through Friday, first shift, but requires flexibility to meet the needs of the client and family.

For more information on the Children's Long Term Waiver please visit:

Essential Duties and Responsibilities Include:

  • Assistance to establish and maintain program functional and financial eligibility (includes initial assessment for CLTS) for children birth to 21 years of age with cognitive disabilities, physical disabilities, and severe emotional disturbances
  • Establishment and reevaluation of level of care for children in the program
  • Ongoing assessment and periodic reassessment of participant health, safety and functional capacity
  • Person-centered, family centered service planning and service plan development, service coordination and plan review
  • Contracting for services: establishing, contracting for and monitoring service systems specific to the participant's individual service plan
  • Reviewing or completing individual service/support plans at required intervals
  • Identify participant outcomes, arrange services; coordinate and manage multiple service providers and between providers (e.g., schools, therapists, nurses, job coaches, personal care workers, volunteers, etc.) to meet individual outcomes
  • Ongoing evaluation of the effectiveness of services and service providers
  • Monitoring and review of participant progress toward meeting service or therapeutic goals and objectives and for Children's Long Term Service Waiver outcomes in service plans
  • Compiling and maintaining required documentation

LSS Offers:

  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition

Education and/or Experience:

  • Through a course of study and practice experience that meets requirements for state certification/licensure as a social worker and also one year experience with the children or
  • Through a course of study leading to a BA/BS degree in a health or human services related field and one year of experience working with children or
  • Through a minimum of four years' experience as a long term support CM/SSC, or
  • Through an equivalent combination of training and experience that equals four years of long term support practice in long term support case management practice, or the completion of a course of study leading to a degree as a registered nurse and one year of employment working with children.
  • Considerable knowledge of counseling and casework principles and methods.
  • Working knowledge of welfare, health, mental health and community resources.
  • Working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions
  • Working knowledge of federal, state, and local rules and regulations governing the delivery of social services.
  • Working knowledge of social problems and their effects on individuals.
  • Ability to provide or coordinate skilled treatment to clients.
  • Ability to organize and plan work effectively.
  • Ability to establish and maintain effective public and working relationships.
  • Ability to prepare and present detailed and complex reports.


Qualified applicants must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.


Ability to travel on day trips as required up to 80%. Some overnight travel may be required.

LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Travel Required
Yes. Up to 80%


Speak Spanish


Bachelor Degree or better in Hum. Serv. or Related Field or related field.

Bachelor Degree or better in Psychology or related field.

Bachelor Degree or better in Social Work or related field.

Bachelor Degree or better in Sociology or related field.

Licenses & Certifications


Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1+ years
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