CORPORATE VALUES Respectful communication and cooperation We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports o

This position is responsible for working with CareOregon members, their providers, and pharmacies to support the pharmacy benefit and prescription needs under the major medical benefit. This is an advanced level support position, requiring Pharmacy Technician Certification. Core responsibilities include customer service, claims processing, prior authorizations, formulary

Patient Services Provides efficient, high quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 1.) Greets and accurately registers patients in EMR system verifying essential billing and demographic information. 2.) Coordin

Nursing/Therapy Coordination Serve as internal point person and processing agent for all new home care referrals as well as serving as the Advocate representative responsible for coordinating ordered disciplines with staff therapists and contracted therapy agencies in the Home Care Region. 1)Coordinate and confirm receipt of new patient nursing and therapy referrals from

Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership. Maintains accurate records of staffing allocations for purposes of communication, data collection and billin

Address 1675 Dempster St. Park Ridge, IL 60068 Hours 8 30AM to 5 00PM. One evening shift per week (11 30AM 8 00PM) and one Saturday per month (8 00AM 12 00PM). Major Responsibilities Patient Services Provides efficient, high quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and proce

Supervises the clinical staff in all departments ensuring appropriate hours of operation to meet the needs of patients and providers. Oversees staffing and scheduling of all clinical staff. Implements staff education plans and department based inservice education sessions. Responsible for maintaining standards of staff competency regarding clinical performances, safety, O

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Manages front desk responsibilities, including greet, check in, register walk in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service.

Utilizes performance improvement techniques and quality/quantity standards to analyze processes in order to streamline workflow design operations, improve quality and service and revenue cycle performance. Participates in multidisciplinary teams for process improvement. Maintains effective communication with patients, families, department and medical staff and acts as a l

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Successfully manage the first and last impressions of the facility Proactively approach, greet and acknowledge all in a friendly, professional manner and provide quick, responsive guest service Answer telephone and make calls to department, units and outside organizations as requested Successfully utilize the Epic system for appointment and patient look up, input of trans

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards When creating new registrations for walk in patients, responsible for the identifying insurance coverage, the benefits available, patient out of pocket expenses, and collecting co insurance and co payments. Responsible for security

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa