Answer incoming calls in a customer friendly and professional manner to determine the purpose and request of the call and process appropriately Meet department metric expectations for answering and processing calls Schedule and reschedule appointments for patients according to established protocols and templates Be sure to obtain appropriate and accurate data based upon t

Call members to schedule in home visits with a Physician or a Nurse Practitioner Answer inbound calls from members and assist them with their inquiries Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our me

Answers a minimum of 11 calls per hour resolving moderate to complex issues Schedule and verify appointments in clinical information system Verify and update patient demographic and insurance information Send and receive tasks to Provider offices to assist patient with access to medical care Receive and process; expedite, stat and at risk referrals Contact patients to adv

Customer Service Call Center Work From Home! Job Location US FL Clearwater ID 2024 3644 Category Customer Service/Support Position Status Regular Full Time Position Schedule Monday Friday Shift 8 5 Central / 9 6 Eastern and 11am 8pm EST /8a 5p PCT Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to

include, but are not limited to Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold. Responsible for all cash, and other forms of tender, (i.e coupons) Comply with co

include, but are not limited to Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump. Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold. Responsible for all cash, and other forms of tender, (i.e coupons) Comply with co

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives. Use appropriate methods to schedule, assign, review and route transportation requests. Clearly document communica

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function